Field Services Coordinator

NOW HIRING: Field Services Coordinator

Join a High-Performing Team Where GRIT Matters!

Are you a master of logistics, a detail-driven organizer, and a collaborative problem solver? American Crane & Equipment Corporation (ACECO) is seeking a Field Service Coordinator I to support our Service team by supporting operations, technicians, and logistics. This is your opportunity to play a central role in helping our field teams succeed – while growing your own skills in a company built on quality, integrity, and innovation.

Job Title: Field Services Coordinator
Department: Service
Location: 1440 Ben Franklin Hwy - Douglassville, PA 19518
Schedule: Monday – Friday | 8:00 AM – 4:30 PM | Full-time hours in office
Compensation: Competitive hourly wage based on experience and qualifications

Why Join American Crane?

• Purpose-Driven Work – Support mission-critical field operations and service delivery.
• Collaborative Culture – Be part of a team where your voice, accuracy, and coordination skills matter.
• Trusted Manufacturer – For over 50 years, we’ve been known for quality, safety, and service in crane and hoist manufacturing.

What You’ll Do:

• Coordinate field service schedules, technician logistics, and daily communication between departments
• Prepare and manage service documentation, reports, and customer-facing materials
• Process purchase orders, track parts and materials, and manage subcontractor coordination
• Arrange travel, lodging, and expense tracking for technicians
• Maintain office supplies, support vendor communications, and assist with front desk duties
• Collaborate with cross-functional teams (Shipping, Purchasing, Proposals) to support smooth service operations
• Deliver a best-in-class customer and visitor experience onsite

What We’re Looking For:

Education & Experience

• High school diploma or equivalent required; Associate degree in Business or Supply Chain a plus
• 2–4 years of experience in service coordination, admin support, or operations
• Industrial/manufacturing industry background preferred

Skills & Knowledge

• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience with ERP systems, service scheduling software, or expense tracking tools is a plus
• Excellent written and verbal communication
• Able to manage multiple priorities in a fast-paced environment

Key Attributes:

• Organized & Detail-Oriented – You thrive on creating structure, managing documentation, and ensuring nothing falls through the cracks.
• Accountable & Self-Starting – You take initiative, own your work, and follow through with consistency.
• Collaborative Communicator – You work effectively across departments and keep everyone informed and aligned.
• Calm Under Pressure – You handle shifting priorities and urgent requests without losing focus.
• Customer-Focused – You create positive experiences for internal and external customers through reliable, respectful service.

Work Environment:

READY TO APPLY?

• Submit your application online at Recruitment (adp.com).
• For more information, contact us at careers@americancrane.com.

All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

What's In It For You?

• Competitive salary based on experience, skills, education, market data, etc
• Comprehensive medical, vision, dental, and life insurance
• Wellness plan
• Tuition reimbursement
• Generous paid time off
• 401K retirement plan
• Holidays – paid time off
• Overtime opportunities & more!

When you join American Crane & Equipment Corporation, you're not just getting a job – you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement.

How to Apply:

• Submit your application online at Recruitment (adp.com).

All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

American Crane & Equipment Corporation is an Equal Opportunity Employer. 

The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.

The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.