What are the responsibilities and job description for the Business Process & Solutions Analyst (Entry Level) position at American Century Investments?
About Us
American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.
Privately controlled and independent, we focus solely on investment management. But there’s an unexpected side to us, too. We direct 40% of our dividends every year—over $2 billion since 2000—to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute’s breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer’s. So, the better we do for our clients, the more we can do for everyone.
All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you’re excited to learn more about us, we can’t wait to learn more about you.
Role Summary
The Business Process & Solutions Analyst (internally known as Business Solutions Associate) is an entry-level role designed to build foundational experience in process improvement and operational transformation within the Investment Reporting team.
You will help drive automation, efficiency, and scalability across the Investment Operations function. This role focuses on identifying opportunities to streamline processes, reduce operational risk, and implement innovative solutions using low- to medium-code technologies.
You will partner closely with teams across Investment Operations, including Investment Performance & Reporting, Fund Administration, and Middle Office, as well as collaborate with Information Technology to design, develop, and implement solutions that enhance business outcomes.
This role reports to the Investment Reporting Manager.
This hybrid position will be based out of our Kansas City, MO office.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.
How You Will Make An Impact
What We Offer
Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_Acquisition@americancentury.com. All requests for accommodation will be addressed as confidentially as practicable.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
American Century Proprietary Holdings, Inc. All rights reserved.
American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.
Privately controlled and independent, we focus solely on investment management. But there’s an unexpected side to us, too. We direct 40% of our dividends every year—over $2 billion since 2000—to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute’s breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer’s. So, the better we do for our clients, the more we can do for everyone.
All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you’re excited to learn more about us, we can’t wait to learn more about you.
Role Summary
The Business Process & Solutions Analyst (internally known as Business Solutions Associate) is an entry-level role designed to build foundational experience in process improvement and operational transformation within the Investment Reporting team.
You will help drive automation, efficiency, and scalability across the Investment Operations function. This role focuses on identifying opportunities to streamline processes, reduce operational risk, and implement innovative solutions using low- to medium-code technologies.
You will partner closely with teams across Investment Operations, including Investment Performance & Reporting, Fund Administration, and Middle Office, as well as collaborate with Information Technology to design, develop, and implement solutions that enhance business outcomes.
This role reports to the Investment Reporting Manager.
This hybrid position will be based out of our Kansas City, MO office.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.
How You Will Make An Impact
- Support transformation initiatives by evaluating and implementing new tools and technologies across Investment Operations.
- Analyze existing processes to identify opportunities to improve efficiency, scalability, and risk mitigation.
- Gather and document business requirements to support solution design and implementation.
- Develop and maintain automation and workflow solutions using Robotic Process Automation (RPA), low-code platforms, and/or Python.
- Leverage SQL, ETL tools, and data visualization platforms to build data pipelines, reports, and insights.
- Partner with cross-functional stakeholders to deliver integrated, high-quality solutions.
- Participate in testing efforts, including user acceptance testing (UAT), to ensure accuracy, reliability, and performance of solutions.
- Support quality assurance for both internally developed and vendor-provided tools.
- Build strong relationships across teams and develop subject matter expertise in investment data and reporting.
- Continuously identify opportunities to reduce manual work, enhance operational efficiency, and improve data integrity.
- Bachelor’s degree in Accounting, Finance, Information Technology, or a related field.
- Strong technical aptitude with the ability to learn new systems and tools quickly.
- Clear and effective communication skills, both written and verbal.
- Self-motivated and adaptable, with the ability to work both independently and collaboratively in a fast-paced environment.
- Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven.
- Experience with automation tools such as RPA, low-code platforms, or Python.
- Foundational knowledge of databases, data models, SQL, and ETL processes.
- Experience identifying and implementing process improvements.
- Hands-on experience with tools such as UiPath, Alteryx, ServiceNow, Tableau, Coric, or Seismic.
- Familiarity with cloud-based technologies or architecture.
What We Offer
- Competitive compensation package with bonus plan
- Generous PTO and competitive benefits
- 401k with 5% company match plus annual performance-based discretionary contribution
- Tuition reimbursement, formal mentorship program, live and online learning
Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_Acquisition@americancentury.com. All requests for accommodation will be addressed as confidentially as practicable.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
American Century Proprietary Holdings, Inc. All rights reserved.
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