Property and Casualty Insurance Account Manager (P&C)

About the job

We're not just an HR provider. As a Professional Employer Organization (PEO), we help businesses streamline operations by handling payroll and tax filings, workers' comp, employee benefits, and accounting, all in one place. One partner. Total back-office support. Behind all of that is a close-knit team that genuinely has each other's backs. We support each other, work through tough issues together, and celebrate the wins as a group.

We're hiring a Property and Casualty Account Manager who already knows commercial lines inside and out. This isn't a "we'll teach you insurance" role. We need someone who can walk in, pick up a book of commercial accounts, and confidently handle renewals, endorsements, COIs, and claims from day one. We'll teach you our systems and how we do things at ABC. The P&C expertise needs to be yours already. You'll be the trusted point of contact for our P&C clients, delivering white-glove service, getting the details exactly right, and making every interaction feel easy and reassuring.

What you'll do

• Serve as the primary contact for a book of commercial P&C clients via phone, email, and portal
• Independently manage renewals end-to-end: review coverage, identify gaps, gather underwriting info, remarket to carriers when appropriate, and present options clearly
• Process endorsements, certificates of insurance, evidence of insurance, binders, and IDs with zero-defect accuracy
• Handle claims intake (FNOL), coordinate with carriers and adjusters, set expectations, and keep clients informed through resolution
• Answer billing and coverage questions; research discrepancies and resolve issues promptly
• Work directly in carrier portals to quote, bind, and service policies
• Collaborate with producers and carriers to ensure timely, accurate quotes, bind orders, and policy issuance
• Document all client interactions and activities to E&O standards
• Stay current on carrier appetites, underwriting guidelines, and state regulations
• Identify cross-sell opportunities that genuinely benefit clients, including across ABC's full PEO service line

Who we're looking for

• You're the kind of person who already speaks fluent commercial lines. GL, property, auto, umbrella, and workers' comp don't need explaining
• You double-check details because you care if it's correct
• You're calm, kind, and steady, especially when a client is stressed about a claim or coverage issue
• You're organized and timely, and you can juggle a full book without letting anything slip
• You communicate clearly and can translate "insurance-speak" into normal human language
• You take ownership: you don't wait to be told what's next on a renewal, you're already on it
• You treat confidential client information seriously

What you have

• [3 ] years of hands-on experience in commercial lines P&C account management or servicing (required)
• Proven ability to independently handle renewals, remarketing, endorsements, COIs, and claims intake
• Working knowledge of commercial coverages, policy forms, and carrier underwriting requirements
• Experience working in carrier portals
• Strong written and verbal communication skills
• High attention to detail and the ability to prioritize in a fast-paced environment
• Personal lines experience is a plus
• Active P&C license is a plus but not required
• Experience with an agency management system (Applied Epic or similar) is a plus. We'll train you on ours.

Pay: $90,000 - $120,000 (based on experience)

Worksite: In Office (Springville, UT), Monday–Friday 9am–5pm

Why you'll like it here

• Health Benefits (including Vision and Dental)
• PTO
• 401K
• Paid Holidays
• A team that's fun to work with, and serious about doing excellent work
• Extreme Room for Growth!!