What are the responsibilities and job description for the Teller Opelousas Area position at AMERICAN BANK & TRUST COMPANY?
American Bank & Trust Company is looking for full time Tellers in the Opelousas area. This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Positions are full-time positions working 40 hours a week and must be able to work 7:45 to 5:00 Monday thru Friday. Credit check is required.
JOB RESPONSIBILITIES
Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail customer transactions, including but not limited to, deposits, withdrawals, transfers, check cashing, certified check requests, loan payments, and maintenance requests according to Bank's policies, procedures and federal and state compliance requirements
A· Cash handling, including but not limited to, counting, verifying and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment
B· Process daily teller work thru "Branch Capture"
C· Provide comprehensive, prompt, and efficient customer service in all transactions while ensuring that all federal and state compliance requirements are met
D· Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
E· Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment
F· Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
G· Provide a high level of customer service, providing answers and assistance with a smile
H· Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function
I· Perform other duties as required or assigned by leadership
JOB QUALIFICATIONS
A· High school diploma or equivalent
B· Basic math and computer skills
C· Cash-handling experience
D· Excellent communication, customer service, and time-management skills
E· Ability to pass a background check
F· Strong dedication to accuracy and efficiency
Equal Opportunity Employer/Veterans/Disabled