What are the responsibilities and job description for the Teller position at AMERICAN BANK N A?
American Bank is seeking a highly motivated Teller. The ideal candidate must have a passion to help people, is self-directed with good judgment. This position will deliver a superior customer experience. Strong written and verbal communication skills are essential.
Responsibilities:
- Greet customers
- Listen to customer needs to make appropriate customer referrals to our banking products and service as well as to other bank staff
- Conducts transactions
- Responds to customer inquiries and requests regarding accounts
Requirements & Qualifications:
- Ability to work effectively as a team member
- Ability to multi-task
- Ability to prioritize
- Strong analytical, conceptual and problem-solving skills
- Attention to detail
- Ability to learn to use new technology effectively
- Ability to listen effectively
- Strong communication skills
- High standard to confidentiality
- Ability to give and receive feedback
- Excellent customer service skills
Experience:
- High School diploma or equivalent
- Knowledge of bank products, services and regulations is a plus