Administrative Assistant / IT Assistant

Position Overview

The Administrative Assistant / IT Assistant serves as the first point of contact for visitors and callers while also supporting internal staff with basic IT needs. This dual-role position provides administrative support to company leadership, assists with technology-related tasks, and helps maintain smooth office operations. The ideal candidate is organized, proactive, customer-service oriented, and comfortable handling both administrative and technical responsibilities. Bilingual English/Spanish is preferred.

Key Responsibilities

Front Desk & Administrative Duties

• Greet visitors and maintain a professional presence at the front desk.
• Control front door access and ensure proper visitor entry procedures.
• Answer and route incoming phone calls in a timely and courteous manner.
• Receive, sort, and distribute incoming mail and packages.
• Provide general administrative support to leadership and staff as needed.

IT Support Responsibilities

• Serve as the point of contact between employees and the external IT service provider.
• Manage company mobile devices (phones and tablets) through Verizon, including activation, troubleshooting, and replacements.
• Assist employees with basic technical issues—including password resets, device setup, and system access.
• Maintain organization of digital systems, including server file cleanup and basic documentation.
• Coordinate with the IT provider on system updates, security needs, and user requests.

Support to Controller

• Assist the Controller with data entry, reporting, and financial documentation.
• Support software cleanup, system organization, and related tasks.
• Provide follow-up on Accounts Receivable items as directed.
• Assist with tax, business, or compliance-related needs when required.
• Help plan and coordinate company events and internal initiatives.
• Support employee needs by providing administrative or systems assistance.

Qualifications & Skills

• Previous experience in an administrative or IT support role preferred.
• Strong communication and customer-service skills.
• Ability to multitask and manage time effectively in a front-desk environment.
• Basic technical knowledge related to password resets, device management, and software navigation.
• Ability to work collaboratively with internal staff and external IT vendors.
• High attention to detail and strong organizational skills.
• Bilingual in English and Spanish preferred.

Additional Requirements

• Ability to maintain confidentiality and handle sensitive information.
• Reliable, punctual, and professional in appearance and conduct.
• Comfortable learning new software and technology tools.
• Strong problem-solving abilities and willingness to troubleshoot issues.

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $60,000 - $75,000