What are the responsibilities and job description for the Case Administrator (Legal Services/Administrative Support) position at American Arbitration Association?
Pay Range
Work Environment
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.
This position is also eligible for quarterly performance-based incentives.
Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.
Qualifications
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.
The American Arbitration Association is an equal opportunity employer (EEO) and we value diversity in our workplace. We consider all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.
- Charlotte, Miami, San Antonio: $49,000 – $52,00
- Atlanta, Buffalo, Dallas, Fresno: $52,000 – $55,000
- Houston, Johnston, Minneapolis: $53,000 – $56,000
- Chicago, Philadelphia, Voorhees: $55,000 – $59,000
- Boston, Los Angeles: $58,000 - $61,000
- New York City, San Francisco: $62,000 – $65,000
Work Environment
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.
This position is also eligible for quarterly performance-based incentives.
Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.
Qualifications
- Associate's degree in business or related field, or equivalent combination of education and experience
- Minimum three years of experience in customer service, case administration, or legal environments
- Strong written and verbal communication skills; able to interact effectively with diverse stakeholders
- Intermediate proficiency in Microsoft Office, especially Excel (pivot tables, formulas, data analysis)
- Comfort with web-based systems and adaptability to new technologies, including AI-related tools
- Exceptional attention to detail and time management skills
- Ability to manage sensitive information with professionalism and discretion
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.
The American Arbitration Association is an equal opportunity employer (EEO) and we value diversity in our workplace. We consider all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Salary : $52,000 - $55,000