Analyst, Inflight Training

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• The Inflight Analyst (Technical Editor) plays a critical role in supporting the safety, consistency, and regulatory compliance for the inflight organization. In this role, you’ll ensure that inflight manuals, bulletins, and operational updates are accurate, timely, and easy for Flight Attendants to use—because these materials are not just reference guides, they are FAA‑regulated documents that directly impact safety and compliance.
  
  

You’ll help protect the operation by ensuring inflight documentation is clear, current, and aligned with regulatory and operational requirements, reducing risk and enabling crews to perform confidently and consistently onboard.

This position is part of the Inflight Standards / Policies & Procedures function within the Inflight organization.

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Responsible for weekly departmental performance tracking and reporting
• Support the development and maintenance of annual departmental operating and special assignment budget
• Responsible for all ILT, WBT, and pay exception tracking and reporting
• Supports Inflight Safety and Security through Known Crewmember (KCM) qualification audits
• Identifies business problems, outline strategic options, define success, and gain consensus among stakeholders
• Develops and delivers presentations for business cases and recommendations on key initiatives to Senior Management, as needed
• Interfaces with a variety of internal functional areas including Procurement, Finance, Tech Ops, and Flight for strategic and tactical decision-making
• Engage with, develop, and maintain relationships with union partners (APFA) to assist with research and inquiry resolution
• Create, maintain, and publish Inflight Training Administrative Policies and Procedures Manual (ITAPPM) documentation
• Support flight attendant qualification issuance and audits, as needed
• Flex to support additional tasks and responsibilities as required
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree or equivalent training/experience
• 3 years of relevant experience
• 1 year experience in Financial reporting, modeling, and tracking
• 1 year of project management experience
• Experience with Data Visualization software (Power Bi, Tableau)
• Ability to flex to support weekends and holidays based on the business unit requirements
  
  

Preferred Qualifications- Education & Prior Job Experience

• Understanding of Inflight Training Operations
• Understanding of Comply365
• Understanding of Learning Management System (LMS)
• Advanced knowledge of FOS
• Knowledge of Flight Attendant CBA
  
  

Skills, Licenses & Certifications

• Self-starter that can work independently to drive for results
• Exceptional organization and planning skills, with attention to detail
• Strategic thinker who considers the broader corporate implications of ideas
• Ability to conduct analysis, problem solve, and effectively deal with ambiguity
• Proficient in Microsoft Excel, PowerPoint and Word
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.