What are the responsibilities and job description for the Administrative Assistant/Receptionist position at American Airlines?
The Administrative Assistant/Receptionist plays a vital role in supporting multiple departments by managing front desk operations and delivering exceptional customer service in a high-traffic environment. This position involves handling a variety of administrative tasks including scheduling, correspondence, and maintaining records while using key software tools such as Google Workspace, Microsoft Outlook, and proprietary scheduling software. The role offers opportunities for growth through cross-training and potential advancement to Office Manager.
Responsibilities
- Greet and coordinate visitors and handle high-volume phone traffic
- Manage scheduling and calendar appointments across multiple departments
- Oversee correspondence management and data entry tasks
- Maintain accurate records and manage filing systems
- Support meetings and ensure office supplies are stocked
- Handle basic bookkeeping and customer service inquiries
- Assist with phone handling and visitor coordination efficiently
Preferred Qualifications
- 1 years of experience in administrative support
- High school diploma or equivalent
- Proficiency in Microsoft Office Suite and calendar management tools
- Experience with data entry, customer service, and communication
- Strong time management, multitasking, and organizational skills
Salary : $45,000 - $65,000