What are the responsibilities and job description for the Career Advisor position at America Works Network of Companies?
Job Title: Career Advisor/Case Manager
Salary Range: $50,000 to 55,000 annual salary with benefits
Location: Hunts Point, Bronx
Purpose: A socially conscious company is seeking a Career Advisor/Case Manager to provide career coaching and case management for low-income and underserved job seekers. The ideal candidate has experience managing a caseload, is detail-oriented and self-motivated, and can provide individualized career services to help participants discover their strengths and taking actionable steps towards career development.
Duties and Responsibilities
- Conduct intake, eligibility screening, and continual job readiness assessments with participants
- Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)
- Provide emotional support and encourage participants to become involved in their own well-being and vested in their own successes
- Provided the needed case management support and intervention critical to retaining candidates in jobs
- Develop individualized employment service plans for participants
- Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals
- Provide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparation
- Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis
- Refer clients to vocational trainings, technical skills classes, and other certification programs
- Meet weekly, quarterly, and annual enrollment and job placement numbers
- Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment
Desired Qualifications
- Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus
- One to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context
- Experience developing individualized service and/or employment plans for participants preferred
- Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
- Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus
- Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Familiarity with Salesforce, Microsoft Teams, and/or SharePoint preferred
- Understanding of workforce development, employment services, and adult education a definite plus
- Strong communication skills, professional demeanor, sound judgment, and strong organizational skills
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Paid Time Off Package and Paid Company Holidays
- 401K with Employer Matching After 1 Year
- Free Gym Membership at NYSC After 1 Year
- Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency
Salary : $50,000 - $55,000
