What are the responsibilities and job description for the Shipping/Receiving Team Lead - Gardendale position at America's Thrift Stores?
What's In It For You!
- EVERY employee is bonus eligible after 90 days!!
- Employee discounts
- Variety of jobs including Monday-Friday day shifts
- Need flexible part time hours? We've got'em!
- Growth opportunities
- Help others through our charity partners
- Save the environment!
Why We Will Love You
- You provide outstanding service to all donors
- You aren't afraid of working in the ever-changing weather
- You are committed to working safely and efficiently
- You are a team player and ready to work with a diverse group of co-workers
- You are organized and can keep the work area neat and presentable
- You are at least 18years old and ready to join or Shipping and Receiving team!
What Happens in Shipping and Receiving Anyway?
- Interact with donors to accept and process donations at trailer sites in an outdoor setting; provide outstanding service to all donors
- Receive newly donated items from our Donations team
- Help us be green and sustainable, sort and ship recyclable items
- Lift up to 50 lbs.
- Work in the heat, the cold and in wet weather conditions
- Unload trailers in a safe and efficient manner
Teamwork Makes The Dream Work
Our dock team works together to take great care of items provided by our donors and provide excellent treasures for our customers. Whether we are shipping items that didn’t make it to the salesfloor to our wholesale team or separating out recyclable materials, we combine our passion for customers and community service in all that we do.
Why You Will Love Us: Our Mission, Vision and Values
Mission
To Give Back! By...
- Positively impacting the environment and the communities we serve
- providing values that meet our customer's needs and wants
- reducing millions of pounds of waste each year
- supporting local charities
- creating jobs
Vision
To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.
- People First
- We invest in what matters most to us: You. Your goals are our goals; your success is our success. We care about family and work-life balance. We value what makes you, You!
- Customers and Donors
- Our business starts and ends with both the contributions of our donors and the loyalty of our customers. We deliver a 1st class second-hand experience by providing our customers unsurpassed value & selection.
- Community
- We enhance communities by supporting charities, providing values and creating jobs. Through sustainable shopping we protect the environment and reduce waste.
- Continuous Improvement
- We empower our people to improve the business and promote an entrepreneurial spirit. Continuous improvement isn't just about margins; it's about development, personal growth, teamwork and collaboration. "How can we improve" are the most important words in business.
- Growth
- Growth is our commitment. We invest in the growth of our people, our donations, and our sales. Our growth supports our mission: To Give Back.
Position Title: Shipping/Receiving Team Lead
Reports To: Shipping/Receiving Supervisor
Department: Shipping/Receiving
FLSA Status: Nonexempt
Position Purpose and Objectives
The Shipping/Receiving Team Lead is responsible for managing the flow of all inbound and outbound shipments and maintaining the efficient operation of the dock and storage areas. This hands-on role provides leadership to the shipping/receiving team, ensures timely and accurate processing of freight and donations, coordinates transportation and inventory movement, and upholds safety and cleanliness standards. The Team Lead plays a key role in supporting daily operations while developing the skills to train, coach, and supervise team members in alignment with our Core Values and Mission.
Roles and Responsibilities
- Lead all daily shipping and receiving activities, including unloading, staging, weighing, and documenting shipments.
- Supervise dock team members by providing training, scheduling, and performance support.
- Ensure the safe, efficient handling of all freight, donations, and merchandise.
- Verify incoming and outgoing shipment contents, complete required paperwork, and report any discrepancies or damage.
- Organize inbound and outbound product, including soft goods, miscellaneous items, and books, following FIFO (First In, First Out) guidelines.
- Monitor dock inventory levels, track backstock movement, and report delays or operational issues.
- Collaborate with processing and retail teams to ensure timely flow of carts and supplies.
- Safely operate and oversee the use of equipment such as pallet jacks, carts, and forklifts.
- Maintain cleanliness and organization in all shipping and receiving areas.
- Enforce company safety policies and OSHA compliance standards.
- Serve as the main point of contact for vendors, transportation partners, and internal departments regarding dock operations.
- Conduct routine inspections of the dock, storage areas, and equipment, and report maintenance or safety concerns.
- Perform additional duties as assigned by the Assistant Manager or General Manager.
Skills and Qualifications
- Must be at least 18 years old.
- Reliable and punctual with a strong work ethic.
- Excellent attention to detail and organizational skills.
- Ability to meet production goals in a fast-paced environment.
- Capable of standing, bending, lifting, and walking for extended periods.
- Able to lift merchandise weighing up to 50 pounds.
- Willingness to wear personal protective equipment (PPE) as required.
- On-the-job training will be provided.
- Successful completion of background check, motor vehicle check, and drug screen.
Competencies
Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%
Physical Demands:
- Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.
- Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.
- Continuously - Standing on tile/concrete, talking, seeing, and hearing.
Other:
- Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.
- Working environment includes inside of building with semi- controlled temperatures and outside conditions with varying weather and temperatures.
Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.
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Salary : $11