What are the responsibilities and job description for the Human Resources Generalist position at America's Floor Source?
Position Summary
AFS Group is seeking an experienced HR Generalist to own benefits administration and workers' compensation for our approximately 500 employees across Ohio, Kentucky, Indiana, Illinois, and Tennessee. This role is the dedicated point of contact for health and welfare benefits, leave of absence, short-term disability, FSA, and workers' comp claims — and travels regularly to our locations to support employees directly rather than managing everything remotely. This person will also help design our new Rewards & Recognition program and serve as a secondary backup on commission administration.
What You'll Own
Benefits Administration
- Serve as the primary administrator for all health and welfare benefits, including open enrollment, plan changes, and vendor coordination.
- Manage the full leave of absence process, including FMLA tracking, documentation, and pay coordination.
- Administer short-term disability (STD) claims and coordination with carriers.
- Own Flexible Spending Account (FSA) administration and employee elections.
- Manage workers' compensation claims from first report of injury through resolution, coordinating with carriers, managers, and employees across all 5 states.
Multi-State Compliance
- Support compliance efforts across our 5-state footprint (OH, KY, IN, IL, TN), including staying current on state-specific leave, benefits, and workers' comp requirements.
- Partner with the VP of HR on drug testing program compliance and documentation as needed.
Field Presence
- Travel regularly to AFS locations across the 5-state footprint to support employees directly on benefits questions, claims, and enrollment — this is not a remote-only benefits role.
Strategic Projects
- Partner with the VP of HR to help design and launch the company's first formal Rewards & Recognition program.
- Serve as secondary backup on RFMS commission administration, alongside the VP of HR, to ensure continuity of this function.
What You Bring
Required
- 5–8 years of progressive HR generalist or benefits-focused HR experience.
- Hands-on experience administering health and welfare benefits, FMLA/leave of absence, STD, and FSA programs.
- Experience managing workers' compensation claims.
- Comfort and willingness to travel regularly to multiple company locations (estimate: 25–40% travel).
- Working knowledge of multi-state employment law, or demonstrated ability to learn it quickly.
- Strong communication skills and comfort working directly with employees on sensitive, personal matters.
Preferred
- Experience with ADP Workforce Now or a comparable HRIS platform.
- PHR, SHRM-CP, or equivalent HR certification.
- Prior experience in a lean HR department where generalist versatility is valued over narrow specialization.
- Experience supporting or launching an employee recognition or engagement program.