Continuous Improvement Program Manager

The Continuous Improvement Program Manager will use various trained methodologies to collect feedback, manage change and recommend solutions that deliver short-term and long-term efficiency and effectiveness to the organization. The Continuous Improvement Program Manager will facilitate various meetings and workshops and reinforce a culture that encourages and supports every employee to identify and deliver continuous improvement in their respective area. The Continuous Improvement Program Manager will oversee assigned company projects/initiatives both independently and as part of a team.

Essential Duties And Responsibilities

• Continuously works to strengthen the level of organizational mutual trust and respect
• Partners with team members from headquarters, field offices and leadership to promote, facilitate and improve the OFI (Opportunity for Improvement) process
• Documents change management activities in the appropriate system of record
• Applies a working knowledge of change management methodologies, such as but not specific or limited to the Adizes methodology, to problem-solving, decision-making and integrating cross-functional teams
• Leads projects and recommends solutions that will deliver a return on investment
• Presents ideas, strategies, solution recommendations and thoughts in a thorough and concise manner
• Creates a high performance environment by completing timely follow-up and executing established plans
• Partners with field and HQ teams to support successful technology implementation, training, optimization and ongoing assessment of effectivity and opportunities for improvement
• Partners with field and HQ teams to assist in the implementation of process improvement initiatives
• Facilitates problem-solving sessions and other meetings both remotely/electronically and in-person
• Uses a variety of strategies and tools to collect, analyze, and organize stakeholder feedback
• Performs other duties as assigned
  
  

Minimum Requirements

• Bachelor’s Degree in Business, Human Resources or related field is strongly preferred
• 3 years of business office experience, required
• 1 years of experience in leadership / management, required
• Ability to learn and adapt quickly to change
• Ability to travel to headquarters and to offices throughout the country as needed
• High-level of customer service skills
• Strong analytical and problem-solving skills
• Knowledge of technology, systems and applications, especially Microsoft Office
• Dynamic speaker, presenter and facilitator who is comfortable presenting to both small and large groups, including Executive Leadership
• Proficiency in the English language required
  
  

Benefits

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, MilkStork, Transportation Benefit, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays

• Benefit eligibility is dependent on employment status.
  
  

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This posting will remain active on job boards for 5 days from date of posting unless there is a good faith basis to extend the posting date.

Please note that this pay range represents a good faith estimate of the compensation that will be offered for this position based on the circumstances. The actual pay offered to a successful candidate will take into account a wide range of factors, including but not limited to location, experience, and other variable factors.

"Pursuant to the San Francisco Fair Chance Initiative, Amergis will consider for employment qualified applicants with arrest and conviction records"