Services Business Leader

Job ID: 203887

Required Travel : Average of 2 trips a month within the U.S.

Managerial - Yes

Location: :USA-GA, Alpharetta, Rainwater Dr (AM)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

The Services Business Leader drives strategic growth across North America, including the U.S., Canada, and South America, leading sales and delivery teams across Telco and adjacent industries. This leader will manage Sales, Pre sales for high-value accounts, will drive AI, Agentic AI and automation-led solutions, and oversee a $130–170M bookings portfolio.

What will your job look like?

• Lead and grow the services business across North America, including Telco and Financial Services sectors.
• Pre sales and sales management for strategic accounts such as T-Mobile and AT&T, ensuring client satisfaction and business expansion.
• Drive business development and sales for sophisticated testing, automation, and AI-driven services.
• Present solutions to clients, understand their needs, and articulate the value Amdocs brings.
• Collaborate with cross-functional teams to accelerate deal closures and deliver innovative solutions.
• Maintain strong client-facing presence, including monthly travel within the U.S.
• Foster a culture of innovation, growth, and operational excellence across multicultural teams.
  
  

All you need is...

• 10 years of experience in IT, including project implementation, team management, and strategic sales.
• Proven success in managing large-scale bookings ($170–200M) and leading high-performing teams.
• Deep understanding of testing services, automation, AI, agentic AI and service delivery.
• Experience in Telco and Financial Services industries.
• Strong client engagement and presentation skills, especially with C-level stakeholders.
• Ability to lead transformation initiatives and drive measurable business outcomes.
  
  

Why You Will Love This Job

• Opportunity to lead a high-impact business unit with strategic importance across the Americas.
• Influence the future of testing and automation in a rapidly evolving, AI-driven landscape.
• Work with top-tier clients and cutting-edge technologies.
• Be part of a culture that values innovation, growth, and meaningful impact.
  
  

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce