What are the responsibilities and job description for the Technology Engineer position at Amdocs?
Required Travel :No Travel
Managerial - No
Location: :USA-MA, Bedford, Burlington (CU) - Onsite at the Customer Location
Who are we?
Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
Sets up, installs and maintains the software environments for any product permutation
What will your job look like?
You will
All you need is...
Managerial - No
Location: :USA-MA, Bedford, Burlington (CU) - Onsite at the Customer Location
Who are we?
Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
Sets up, installs and maintains the software environments for any product permutation
What will your job look like?
You will
- Work with customer to provide Infrastructure delivery from end to end.
- Participate in projects as a subject matter expert
- Handle setup of various Virtual physical and Azure environments.
- Provide full support of Windows system to include patching monitoring and incident remediation.
- Optimize the build process: Implement the latest tools and improve existing utilities.
- Seek, build errors (simple & sophisticated) and provide immediate and long-term solutions.
- Craft, configure, install and upgrade environments (e.g. standalone, coordinated, clustered) for internal and external users.
- Configure third party software in the various types of supported environments and architecture.
All you need is...
- Bachelor's degree in Computer Science, or relevant certifications
- Strong Intune/Entra knowledge
- Expert knowledge of Windows Server and services
- Proficient in Monitoring and patching software (Solarwinds and Tanium)
- Proven experience with VMware and Acropolis
- Proficient in Azure virtual infrastructure
- You will have the opportunity to work in multinational environment for the global market leader in its field!
- As you will support excellent products, you will be able to assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
- You will have extensive opportunities for professional development.
- We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!