Project Team Lead

Required Travel :No Travel

Location: Plano, Tx OR Atlanta, GA

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

The Project Team Lead is a hands on people leader responsible for leading, mentoring, and developing a team of project managers while ensuring high quality delivery and strong customer engagement. This role serves as the primary point of leadership for day to day execution, customer interaction, and issue resolution, and acts as a trusted interface with executive level customer stakeholders. The Project Team Lead balances delivery oversight with coaching, accountability, and relationship management.

What will your job look like?

Team Leadership & Mentorship

• Lead, coach, and mentor a team of project managers to ensure consistent execution standards and professional growth
• Set clear expectations for ownership, communication, risk management, and delivery discipline
• Provide ongoing guidance, feedback, and support to help project managers navigate complex delivery and customer situations
• Foster a high performance, accountable, and collaborative team culture
  
  

Delivery Oversight

• Oversee execution across multiple projects to ensure alignment with scope, schedule, and quality expectations
• Identify delivery risks, issues, and dependencies early and drive mitigation actions with project teams
• Ensure projects are executed in alignment with established delivery and governance models
• Escalate risks and decision points timely and appropriately with clear context and recommended actions
  
  

Customer & Executive Engagement

• Act as a key customer facing leader and escalation point for project and delivery topics
• Build and maintain strong relationships with executive level customer stakeholders
• Lead customer discussions related to delivery status, risks, trade offs, and resolution plans
• Represent the team with confidence, credibility, and clarity in executive forums
  
  

Cross Functional Coordination

• Partner closely with program leadership, delivery, product, and other cross functional teams
• Ensure alignment between delivery teams and broader program objectives
• Drive clarity around ownership, dependencies, and next steps across organizations
  
  

Execution Discipline & Continuous Improvement

• Reinforce consistent project management practices across the team
• Identify recurring execution challenges and recommend process or operational improvements
• Support adoption of tools, dashboards, and reporting standards that improve visibility and predictability
  
  

All you need is...

• Experience leading or mentoring project managers in complex delivery environments
• Strong customer facing experience, including engagement with executive level stakeholders
• Demonstrated ability to manage delivery risk, ambiguity, and competing priorities
• Strong communication skills with the ability to clearly articulate issues, options, and recommendations
• Experience working in large, matrixed organizations
  
  

Key Competencies

• People leadership and coaching
• Executive presence and customer credibility
• Structured problem solving and decision making
• Accountability and ownership mindset
• Ability to balance delivery execution with team development
  
  

Success Measures

• High performing, well supported project management team
• Strong customer confidence and satisfaction
• Early identification and effective mitigation of delivery risks
• Consistent execution quality across projects
• Improved team capability and maturity over time
  
  

Why You Will Love This Job

• You will work on large challenging and complex programs
• You will be able to work with the best and brightest minds to collaborate across accounts/regions to provide a single voice
• You will have the opportunity to work with the industry most advanced technologies
• Ability to grow and gain many opportunities for professional development
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
  
  

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce