What are the responsibilities and job description for the Administrative Services Coordinator (In-Person Role) position at AMDA?
AMDA College of the Performing Arts, with campuses in New York City and Hollywood, is one of the foremost post-secondary performing arts colleges in the country. AMDA offers various pathways for students to receive unparalleled performing arts education taught by world-class industry professionals, including Professional Conservatory Certificates as well as undergraduate and graduate degrees (Bachelor of Fine Arts, Bachelor of Arts, Associate of Occupational Studies, Master of Fine Arts and Master of Arts).
The Administrative Services Coordinator supports the smooth functioning of the front desk and mailroom while providing administrative support to the Administrative Services Department. This role serves as a welcoming first point of contact for students, staff, faculty, and guests, while ensuring efficient handling of communication, mail distribution, and departmental clerical needs.
Primary Responsibilities:
- Welcome and provide excellent customer service to all students, staff, faculty, and guests.
- Answer incoming calls and emails to the AMDA Reception inbox; route inquiries appropriately; accurately take and deliver messages; maintain logs for follow-up needs.
- Perform a wide range of clerical and administrative duties such as photocopying, filing, ordering/maintaining office supplies, and supporting office technology (printers, copiers, scanners).
- Maintain manuals, files, forms, and confidential records.
- Update and maintain contact databases as assigned.
- Assist with the creation, issuance, and management of Student, Staff, Faculty, and Alumni ID cards.
- Use CCURE 9000 Security Management Software to create profiles, adjust clearances, and manage ID holds.
- Track new employee entry requirements and clear ID holds.
- Coordinate with Alumni Services to process Alumni ID requests and mailings.
- Provide administrative support for departmental projects and campus-wide tasks as needed.
- Troubleshoot routine concerns in person and over the phone; escalate issues requiring management attention.
- Sort incoming student mail/packages; organize mailroom areas; send email notifications for student package pickups.
- Assist with label printing, shipping, and mailing for campus departments.
- Maintain a professional appearance and organized workspace, ensuring reception and mail areas remain clean and orderly.
Qualifications:
- Bachelor’s Degree preferred.
- 1–2 years of administrative support experience and/or experience in logistics/mail services.
- Strong proficiency in Microsoft Office and Google Workspace applications.
- Excellent computer navigation and data-entry skills.
- Strong oral and written communication skills.
- Exceptional interpersonal and customer service abilities.
- High attention to detail and strong problem-solving skills.
- Ability to take initiative and balance multiple tasks in a fast-paced environment.
Position Information:
- The regular schedule for this role is Monday – Friday 10:30am – 7:00pm ET.
- The pay range for this position is $25.00 - $27.00 per hour.
- This position is subject to a background check upon a conditional offer of employment and a reference check.
- This is a fully in-person Position.
Diversity and Qualifications:
AMDA is fully committed to diversity, inclusivity, and equity throughout the teaching and learning process. We encourage applications from individuals who have extensive experience working with students from diverse backgrounds.
Successful candidates will have a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of our students, including disabilities that may affect students' development and learning styles.
Members of traditionally underrepresented groups are encouraged to apply.
Successful candidates will have a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of our students, including disabilities that may affect students' development and learning styles.
Members of traditionally underrepresented groups are encouraged to apply.
AMDA provides equal employment opportunities to all employees and applicants for employment in which no person is subjected to discrimination or harassment on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other basis protected by federal, state, or local laws. This policy applies to all aspects of employment, including, but not limited to, recruiting, hiring, placement, supervision, promotion, working conditions, termination, layoff, demotion, transfer, compensation, and training.
Salary : $25 - $27