What are the responsibilities and job description for the Benefits & Leave Coordinator position at Ambling Property Investments?
The Benefit and Leave Coordinator position is responsible for administrative and compliance support for the Company group benefits, leave of absence programs, managing the open enrollment process, and communications; works closely with the Director of Human Resources and benefit partner agencies regarding benefit analytics, serves as a representative of the benefit plans, assists with communication of Company policies, and interacts with employees and third-party administrators. Maintain accurate, confidential records.
Leave of Absence & Workers’ Compensation
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Open, track, and maintain LOA/FMLA/workers’ comp files; document follow-ups and medical updates on a semimonthly basis.
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Coordinate PTO usage during leave and benefit deduction payments with payroll.
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Manage return-to-work accommodations with supervisors, case managers, and providers; record qualified changes in HRIS.
Benefits Administration
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Educate new hires on plans, eligibility, and enrollment via HRIS (Employee Self Service).
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Interpret policies and answer employee/manager questions; create benefit communications and infographics.
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Handle claims resolution, change reporting, invoice approvals, and plan communications.
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Coordinate monthly billing with vendors and analysis reconciliation reports.
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Review/approve weekly TPA claims, admin fees, and stop-loss reimbursements.
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Support retirement plan comms (quarterly education, contribution updates); provide monthly reporting.
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Ensure timely new-hire enrollments, approve qualified life event changes for payroll, and produce participation/deduction reports.
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Send eligibility/termination letters; maintain COBRA portal and notifications.
Open Enrollment
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Share eligibility with carriers; communicate plan changes and deliver presentations.
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Monitor completion; QA HRIS enrollment reports.
Payroll/Onboarding Support
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Transition new-hire data into HRIS for payroll/benefits; process new-hire/termination benefit data.
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Coordinate onboarding task for new team members, including benefits orientation.
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Train quarterly on full payroll cycle; serve as backup to Director of HR.
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Liaise with Finance/Payroll on benefits and HRIS issues.
General Administration
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Support HR research and special projects; manage compliance posters.
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Build ad-hoc personnel reports for authorized leaders.
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Support team engagement (lunches, recognition, events) and community projects.
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Attend HR meetings/webinars; uphold company policies; maintain professional conduct with employees, vendors, and residents.
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Ensure fair, ethical, consistent compliance; punctuality, and other duties as assigned.
Qualifications:
Education: Bachelor’s degree (B.A.) from a 4-year college or technical school preferred or equivalent job-related experience. Must demonstrate literacy in the English language including reading
Experience: Three to five years of related experience and/or training. Proven experience in benefit administration, LOA/FMLA/worker's compensation and HRIS data management. Strong knowledge of eligibility, COBRA, QLEs, billing/reconciliation and vendor management.
Computer Skills: Working knowledge of; Microsoft Office Suite, HRIS system knowledge (ADP, Paycom, etc.)
Certificates & Licenses: Valid State Issued Drivers’ License
Other Requirements: Authorized to work in the United States