Quality Assurance Specialist (Home Care Compliance)

Addus/Ambercare is searching for a Quality Assurance Specialist to join our team in Las Cruces NM.

Position Summary: This position will be responsible for auditing client files for compliance and then scanning them into the system. They will also be assigned to go out in the field to clients homes on an as needed basis for home quality visits.

Hours: Full Time: Monday through Friday 8 am to 5 pm.

Location: Ambercare 3870 Foothills Road Las Cruces, NM 88011

Pay: $17.00 to $17.25 hourly

At Ambercare/ Addus We Offer Our Team The Best

• Medical, Dental and Vision Benefits
• Continued Education
• Mileage reimbursed
• Monthly Bonus
• Daily Pay
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts
  
  

Essential Duties

• Monitors client’s condition and performance of duties by Home Care Aides
• Maintains all company and Department on Aging rules, regulations, and standards
• Conducts home visits to new clients to welcome and review the Welcome Packet
• Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
• Prepares and completes accurate evaluation reports and case notes as needed
• Maintains schedules to assure timely completion of all assigned home visits
• Attends weekly branch meetings
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned
  
  

Performance Responsibilities

• Maintain positive internal and external customer serevice relationships
• Maintains open lines of communication
• Plans and organizes work effectively and ensures its completion
• Meets all productivity requirements
• Demonstrates team behavior and promotes a team-oriented environment
• Actively participates in Continuous Quality Improvement
• Represents the organization professionally at all times
  
  

Position Requirements & Competencies

• High School diploma or equivalent
• Four years of administrative experience
• Ability to handle confidential aspects of the role
• Good command of Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong oral and written skills
• Assesses work load and re-prioritize as needed, handling multiple task under tight deadlines
• Works under pressure and deals with interruptions and other unexpected events and make necessary adjustments
• Interacts professionally with all levels of management and staff
  
  

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 11583 to 334-518-4376.

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Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.