What are the responsibilities and job description for the Student Account Assistant position at Ambassador Personnel, Inc.?
Ambassador Personnel Inc. is looking for a full-time Student Account Assistant for our client in Thomasville, GA, to join their Office of Student Financial Services team.
This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to providing exceptional support to students and their families.
What You'll Do
- Answer and direct phone calls related to student accounts.
- Assist students with account inquiries and provide excellent customer service.
- Contact students regarding outstanding balances and work with them to establish payment arrangements when appropriate.
- Process and post payments and charges to student accounts.
- Prepare and distribute correspondence, forms, letters, and other administrative documents.
- Maintain confidential student information with accuracy and professionalism.
- Provide administrative support and assist with other duties as assigned.
Required Qualifications
- High School Diploma or equivalent.
- Customer service experience.
- Proficiency in Microsoft Office applications.
- Strong attention to detail and problem-solving skills.
- Excellent organizational, time management, and multitasking abilities.
- Knowledge of office management systems and procedures.
Preferred Qualifications
- Bachelor's degree.
Ambassador Personnel, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability status, protected veteran status, or any other attribute protected by law.