What are the responsibilities and job description for the Ag/Commercial Administrative Assistant position at Ambank Company?
About American State Bank
For over 50 years, we have been committed to providing our customers with high-quality products and exceptional customer service. Our goal is to make sure our customers have adequate tools to successfully manage their financial health. We are family owned and family oriented. You have a life outside of work, so we encourage flexibility to make sure you have a healthy work-life balance. We employ a large group of individuals who are living examples of our professional, yet fun culture. We are invested in our communities and take great pride in the different ways we can volunteer and show our support.
The Opportunity
The Ag/Commercial Administrative Assistant will assist customers both in person and by phone, while providing essential administrative support to loan officers through daily tasks and the organization and maintenance of loan files. A successful candidate will be task-oriented, organized, personable, and be able to assist customers with their banking needs. This role can be full-time or part-time, with hours to be determined through discussion.
Count On To:
- Answer the phone line in a prompt, friendly manner
- customers in person or by phone to assist in their needs. Build and maintain customer relationships in cooperation with officers.
- File, build, and process loans and supporting documentation for credit files
- Scan files into the digital loan file system
- Mail past due/loan maturity notices and process payment received and loan advance requests
- Assist Loan Officers with administrative work such as contacting customers for information, creating reports, data entry, correspondence, etc.
- Support the loan origination process by coordinating related documentation
- Maintain the tickler system for miscellaneous items needed
- Other duties as assigned
Knowledge and Skills
- One year of business school or six to 12 months related experience and/or training; or equivalent combination of education and experience
- Write simple correspondence
- Apply common sense and understanding to carry out detailed but uninvolved written or oral instructions
- Deal with problems involving a few concrete variables in standardized situations
- Knowledge in bank deposit products; ability to cross-sell
- Communicate effectively with customers and loan officers
- Knowledge of Microsoft office applications, core processing, and loan software
Benefits
Healthcare (medical, dental, vision)*
Competitive Compensation
Community Involvement Incentives
Flexible work hours
Paid Vacation & Sick Leave
Paid Holidays
Paid Maternity & Parental Leave*
401(k) with Matching Contribution*
Team Building Activities
Apparel Reimbursement
*Eligibility dependent on hours worked per week
Our Values
Integrity
Dedicated
Community
Caring
Innovative
Member FDIC I Equal Opportunity Employer I Affirmative Action
