Vendor Program Manager - Media Digital Supply Chain, Prime Video

Description

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

We are seeking an experienced Sr. Vendor Program Manager to lead our Media Digital Supply Chain operations for the North America region scaling to support global initiatives. This critical role will serve as the primary liaison between Prime Video and our Preferred Vendor network, ensuring operational excellence, driving innovation adoption, and optimizing our digital supply chain ecosystem.

This individual will help us shape the future of our digital supply chain architecture, with a passion to innovate, and tackle complex problems. As a Sr. Vendor Program Manager, you will be responsible for owning partnerships and programs that drive innovation and efficiency to enhance the global customer experience, driving across cross-function teams, defining, and distributing new workflows, and partner with product and technology teams to define business requirements. The successful candidate should have experience with Movie and TV content digital delivery standards, formats, spec, and the capacity to acquire new technology concepts quickly.


Key job responsibilities
- Vendor Performance Management: Audit and optimize steady-state delivery performance metrics for North America Preferred Vendors, aligning priorities and maximizing impact for both Prime Video and our vendor partners.
- Portfolio Strategy and Optimization: Lead comprehensive portfolio strategy across all regions (US, EU, APAC) and services (Fulfillment, Localization, Technology, Accessibility, Aggregation), anticipating and addressing studio and customer needs.
- Product Feature Adoption: Facilitate regular connections with Preferred Vendors to communicate upcoming spec and feature updates, ensuring full understanding, compliance, and adoption of Prime Video technical specifications and product requirements.
- Industry Leadership and Innovation: Represent Prime Video at industry events to maintain vendor community relationships, identify emerging technologies and service providers, and provide strategic insights on macro industry trends to inform internal spec and product development.
- Program Roadmap & Cross-Functional Collaboration: Prioritize team roadmap and allocate resources effectively across key initiatives, while proactively identifying risks and opportunities to stay ahead of industry trends.

Basic Qualifications

- 5 years of Supply Chain, Product Management, Program Management experience
- 3 years of experience in media, entertainment, or digital content industries
- Proven track record of managing complex vendor relationships and driving performance improvements
- Strong analytical skills with experience using data to drive decision-making
- Excellent communication and presentation skills with ability to influence senior stakeholders

Preferred Qualifications

- Knowledge of media technical specifications, encoding standards, and quality control processes
- Experience managing global vendor programs across multiple regions
- Familiarity with localization, accessibility, and content fulfillment workflows
- Track record of driving cost optimization and process improvement initiatives
- Experience representing organizations at industry events and conferences

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.