Supply Chain Manager, RDPI Supplier Performance & Compliance

Description

About the Team: Operations Technology Solutions (OTS) is a global organization within Amazon that designs, builds, deploys, and maintains mission-critical infrastructure supporting Amazon's operations network. Within OTS Supply Chain, the Supplier Performance, Intelligence, Risk & Excellence (SPIRE) team transforms how we manage supplier performance and compliance — turning fragmented processes into scalable, data-driven systems that improve quality, reduce delays, and drive measurable cost avoidance.

About the Role: We are looking for a detail-oriented, analytically driven Supply Chain Manager to support the execution of supplier performance programs within the SPIRE team. In this role, you will contribute to initiatives that improve On-Time In-Full (OTIF) delivery, supplier reporting compliance, and lead time accuracy across our global supplier network. You will work closely with senior supply chain managers, cross-functional partners, and suppliers to implement standards, track performance, and surface insights that drive continuous improvement.

Key job responsibilities
- Support the design and rollout of supplier performance standards, including reporting requirements (ASN, lead times) and accountability frameworks
- Analyze supplier delivery data to identify trends, root causes, and improvement opportunities — with a focus on OTIF, lead time accuracy, and promise date adherence
- Contribute to the development and maintenance of supplier scorecards, KPI tracking tools, and performance dashboards
- Assist in building and refining lead time standards using historical delivery data
- Partner with cross-functional teams (Procurement, Planning, Operations) to validate data quality and ensure consistent performance measurement
- Draft and maintain documentation including standard operating procedures, supplier communication templates, and process playbooks
- Participate in supplier engagement activities, including performance reviews and corrective action follow-up

Basic Qualifications

- 2 years of program or project management experience
- 1 years of supply chain experience
- Bachelor's degree or equivalent
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Knowledge of SQL

Preferred Qualifications

- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience in program or project management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.