Software Development Manager, EC2 VPC Private Gateway Networking

Description

As a Software Development Manager in the EC2 Gateway Networking Organization, you will build next-generation software-defined networking infrastructure at scale. Your team delivers best-in-class networking services using custom hardware and EC2 native instances to connect customer VPCs globally.

You will partner with VPC, S3, Direct Connect, DDB, Outposts, and other services to deliver features, improve availability and cost, and operate at extraordinary scale. In this role, you'll provide technical leadership, solve complex software problems, and make strategic trade-offs between short-term and long-term results. You'll think in terms of architecture, not just code, while elevating our ability to build and operate high-availability systems worldwide.

This hands-on position requires broad engineering competence and deep technical knowledge of control plane development, DevOps, continuous integration, infrastructure tools, and distributed systems. You'll lead a development team to innovate and deliver core control plane software for EC2 Networking.

The ideal candidate is comfortable in leadership roles and passionate about mentoring engineers. You understand customer obsession and operational excellence. You know when to partner with and influence other teams to deliver results, and you prioritize hiring and developing top talent.

We embrace diversity through ten employee-led affinity groups reaching 40,000 employees across 190 chapters globally. Our culture of inclusion is reinforced through our 16 Leadership Principles and learning experiences like Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. We value work-life balance and offer flexible working hours to help you establish flow that energizes both your personal and professional life. Our team supports new members through knowledge sharing, mentorship, one-on-one coaching, and thorough code reviews. We assign projects that help you develop into a well-rounded engineer ready for complex challenges.

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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
• Lead and manage a team of software engineers building next-generation software-defined networking infrastructure for AWS at scale
• Drive technical strategy and architecture decisions for control plane software supporting EC2 Gateway Networking services
• Partner with VPC, S3, Direct Connect, DDB, Outposts, and other AWS services to deliver features that improve availability, cost, and scale
• Make strategic trade-offs between short-term delivery and long-term architectural goals while maintaining operational excellence
• Own the full software development lifecycle including design, development, testing, deployment, and operations of high-availability distributed systems
• Build and scale a high-performing engineering team through hiring top talent, mentoring engineers, and developing future leaders
• Establish and drive engineering best practices for DevOps, continuous integration, and infrastructure automation
• Influence cross-functional teams and senior leadership to align on priorities and deliver customer-focused solutions
• Monitor and improve system performance, reliability, and cost efficiency for networking services operating at AWS scale
• Foster a culture of innovation, customer obsession, and continuous improvement within the team

A day in the life
There is no average day for an EC2 Gateway Networking SDM. This sounds cliché, but we are constantly growing, learning, and improving. An SDM in this org works with the team to set realistic delivery targets while insisting on the highest standards. They earn trust with the team, leadership, and our partners with clear, honest communication, delivering results, and embracing a bias for action. We are constantly learning, always curious, and not afraid to dive deep to fully understand problems in our very complex space. Our SDMs are our builders’ cheerleaders – unblocking, coaching, encouraging, and counseling as needed.

About the team
This team builds and runs Blackfoot, Razorbill, and Puffin data planes that implement the networking gateways into EC2. Daily interactions include working with other services teams to ensure interoperability, our internal customers to ensure we are meeting their needs and delivering on schedule, and other parts of EC2 VPC Networking, S3, DDB, Direct Connect, and SDO (to name a few). The teams mission is to provide highly available data planes at five 9s of availability that customers can rely upon to provide reliant, secure, and scalable systems to their own customers.

Basic Qualifications

- 3 years of engineering team management experience
- 7 years of working directly within engineering teams experience
- 3 years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.