Senior Technical Product Program Manager, Global Supply Chain Operations, AWS

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain—and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking a highly motivated and experienced Senior Technical Infrastructure Program Manager (TIPM) to lead Product Program Management across our global rack integration network. In this critical role, you will serve as the single-threaded product leader overseeing the Product value stream, from early-stage hardware development and design validation through volume manufacturing, logistics, and final customer fulfillment. You will act as the central orchestrator who drives end-to-end coordination across manufacturing engineering, supply chain, procurement, quality, NPI, logistics and global contract manufacturing partners (CM/OEM/ODM) to ensure racks and servers are delivered on plan to AWS data centers worldwide, exceeding customer expectations.
The Senior TIPM is a high-visibility position that requires you to think and operate as product/program integration manager. You will be responsible for establishing scalable mechanisms that provide transparency into production health, factory capacity, best practices, material and supply chain fulfillment, logistics support, proactively identifying and mitigating risks across the supply network, and making high-judgment trade-off decisions that balance capacity, cost, speed, and quality at scale.
As the primary interface between manufacturing operations and AWS senior leadership (Directors, VPs, and SVPs), you will own the narrative on production performance to plan, translating complex operational data into clear, actionable insights. You will drive direction that improves manufacturing agility, reduce cycle times, and enable AWS to scale infrastructure delivery ahead of customer demand. The ideal candidate combines deep technical acumen in hardware manufacturing and supply chain operations with strong business judgment, exceptional communication skills, and the ability to influence across organizational boundaries without direct authority.

Key job responsibilities
Product Lifecycle Program Management
• Lead technical program management for server and networking hardware fulfillment working closely with internal functions, external partners, and business stakeholders.
• Oversee end-to-end product execution including Customer Interface, Product Strategic Planning, Material Planning, Performance Management and stakeholder interfacing.
• Manage change across multiple stakeholder groups including material business owners, external partners, and AIS supply chain system users.
• Develop and deploy dashboards and automation systems providing real-time visibility into build plan performance, material status, and production metrics. Develop scalable AI mechanisms to reduce manual effort, improve speed & accuracy and accelerate decision-making.
• Develop and maintain project schedules, identify dependencies, manage risks, and drive resolution of complex issues.
• Lead executive communications and status reporting to senior leadership.

About the team
Diverse Experiences: AWS encourages candidates to apply regardless of traditional qualifications or career paths.

Why AWS: AWS is the world's most comprehensive cloud platform, trusted by startups to Global 500 companies.

Work/Life Balance: AWS values work-life harmony and flexibility, ensuring success at work doesn't require sacrifices at home.

Inclusive Team Culture: Employee-led affinity groups and events like CORE and AmazeCon foster inclusion and celebrate differences.

Mentorship & Career Growth: AWS provides endless knowledge-sharing, mentorship, and career-advancing resources to help professionals grow and develop.

Basic Qualifications

- 5 years of program management or technical project management experience
- Bachelor's degree or equivalent in a technology field
- 5 years of technical program management experience, preferably in hardware, manufacturing, or supply chain environments
- Experience with hardware Bills of Materials (BOMs), component-level analysis, and material lifecycle management

Preferred Qualifications

- Master's degree in a technology field
- Experience in one or more of the following areas: data center or network capacity planning, data center or network infrastructure program/project management, or related technical fields
- Experience working with contract manufacturers (CM/OEM/ODM) for rack integration or high-volume hardware assembly
- Experience with build plan management tools, MRP/ERP systems, or custom production tracking systems
- Lean, Six Sigma, PMP, or equivalent operations/project management certifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.