Senior Benefits Compliance Specialist, Benefits Experience & Technology (BXT)

Description

We're seeking a meticulous and collaborative Benefits Compliance Specialist to support our U.S. health and welfare benefit programs. In this pivotal role, you'll be the strategic architect of our benefits compliance ecosystem, ensuring seamless, compliant processes that empower our workforce and protect their most essential interests.

Key job responsibilities
• Orchestrate comprehensive benefits compliance management, ensuring adherence to federal, state, and local regulatory requirements
• Design and implement strategic project plans for complex benefits program launches and modifications
• Develop innovative continuous improvement strategies to enhance benefits compliance processes
• Collaborate with vendors to create intuitive, employee-centered benefits experiences
• Provide expert-level support and resolution for complex employee benefits inquiries

A day in the life
Your day will be a dynamic journey of strategic problem-solving and meaningful collaboration. You'll navigate intricate regulatory landscapes, craft innovative benefits processes, and partner with cross-functional teams to create exceptional employee experiences. From interpreting complex compliance requirements to developing clear communication strategies, you'll be the critical connector between regulatory frameworks and employee well-being.

About the team
Our Benefits Operations Services team is a dedicated collective committed to creating supportive, comprehensive benefits solutions. We cultivate an environment where every team member feels valued, empowered, and equipped to thrive both professionally and personally. Our work goes beyond benefits operations – we're building experiences that genuinely care for our employees.

Basic Qualifications

- Bachelor's degree in Business, Human Resources, or a related field
- Experience with U.S. benefits programs and benefits administration management, U.S. benefits compliance and regulations including but not limited to ERISA, HIPAA, COBRA, and ACA
- Experience developing operational processes and technologies
- Experience in project or program management
- Experience using strong customer service, communication, and interpersonal skills
- Experience in employee benefit plan design including healthcare, workers compensation and pension schemes along with associated complexities of plan administration, associated payroll processes, country level regulatory requirements and benefits program taxability

Preferred Qualifications

- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Experience with advanced use of SQL for data mining and business intelligence, or experience applying key financial performance indicators (KPIs) to analyses
- Experience working in a fast-paced, rapidly changing operations environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.