Principal Tech Program Manager, Mobile Shopping Foundations

Description

How would you like to impact hundreds of millions of customers around the world and own the vision for empowering hundreds of engineers build and ship new features each and every day? Mobile Shopping is one of the fastest growing strategic businesses within Amazon. Our team is responsible for creating the best shopping experience for customers wherever they go on their favorite Android and iOS devices.

As a Principal TPM on Amazon’s Mobile Shopping Foundations team, you will drive innovation across the company to bridge the resiliency and availability gap between our mobile apps and web. Most Amazon customers shop through the mobile app with billions of sessions per month. Make history by building mechanisms that solve endemic programs and scale across hundreds of teams and thousands of engineers!

About you:
You are the technical program manager with the ability to deliver long term customer value by balancing tactical work with strategic projects, balancing against complexity, ambiguity and scale. You have demonstrated the ability to lead complex technical program delivery through cross-functional technical teams. In this role, you will propose and deliver on ambitious program goals and multi-year roadmaps. You will set and communicate standards of performance that may initially seem impossible. You will collaborate with other senior leaders, Product Managers, Principal Engineers, and Engineering leads and developers to plan and implement the strategic vision and roadmap to improve resiliency on mobile. You will own and build scalable mechanisms to listen, advocate, and balance needs of internal engineering customers and retail shopping customers. You will leverage your analytical skills and high judgement to set priorities and make difficult tradeoff decisions. You will use data and develop key north star metrics to ensure we deliver the right outcomes. You earn trust with your partners and you will regularly communicate key decisions, insights, and rationale to VPs, senior leaders, and key stakeholders.

About us:
We're going to change the way customers shop on mobile applications. Along the way, we're going to face challenging and interesting problems that no one else has seen. We’ll leverage our camaraderie, diversity, and strong culture to break down walls to find solutions that challenge our original assumptions, make the hard decisions, and deliver a final product that’s superior to the proposals we started with.

Key job responsibilities
As a part of this job, you will own a large and complex program portfolio and focus on challenging problems, like:

- Setting up program mechanisms to drive alignment of the program and goal delivery with the delivery across 10 contributing teams.
- Holding leaders across product and engineering accountable for their deliverables at the quality and timelines expected by our customers.
- Looking around corners to identify risks, tradeoffs and propose mitigations. Drive these decisions and the decision making process to be fast, simple and lowest friction.
- Delivering communication about program direction, status and future that is simple, precise and actionable to various levels of senior leaders, internal customers as well as engineers delivering on the program.

A day in the life
- You will lead delivery of cross-organizational and highly ambiguous outcomes billions of shoppers will love.
- You will own the roadmap planning, prioritization, and communication with stakeholders.
- You will work with cross functional leaders in a diverse organization learning from them, influencing them and bringing them together to align on a single, well-articulate path forward.
- You will identify obstacles and define strategies to mitigate the risks and be central in making high-judgement trade/off decisions.
- You will work with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.

About the team
The mission of the Amazon's Mobile Shopping Foundations (MSF) team is to build standardized solutions, APIs, tooling and processes to accelerate store builders with the guardrails to maintain a performant and resilient mobile experience.

Basic Qualifications

- 7 years of technical product or program management experience
- 10 years of working directly with engineering teams experience
- 7 years of technical program management experience
- 5 years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 8 years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.