Principal Product Manager Technical, Device Analytics Services

Description

Application deadline: Apr 21, 2026

Do you want to define the future of Out-of-Box Experience (OOBE) for Amazon's entire device portfolio? The Frustration-Free Setup team is hiring a Principal Product Manager - Technical to build a scalable, consistent OOBE solution that will run across all Amazon device product lines—from Alexa devices to Fire TV, Fire Tablets, and Kindle—impacting millions of customers from their first moment with our products.

 The Frustration-Free Setup team provides foundational setup and connection experiences for smart devices that result in reduced friction for customers. We provide first party and third-party device makers Software Development Kits (SDKs) and Application Programming Interfaces (APIs) that are easy to integrate, so they can focus on creating unique product experiences.

 We're now expanding our mission to revolutionize the Out-of-Box Experience across Amazon's device ecosystem. You'll lead the development of a unified, scalable OOBE solution that ensures customers have a consistent, delightful setup experience regardless of which Amazon device they purchase. This involves building frameworks and standards that all product lines will adopt, requiring deep collaboration with Fire TV, Alexa, Kindle, Tablets, and other device teams to balance consistency with product-specific needs. Your decisions will impact potentially every Amazon device shipped, making this a true platform play with company-wide impact.

Key job responsibilities
This is a high visibility role that will require working with many business and engineering teams to identify opportunities to improve the customer Out-of-Box Experience. We are driving to standardize OOBE across all Amazon devices to ensure customers have a consistent, delightful setup experience with our products.

You will work with every device product line, data engineering/science teams, business intelligence, development teams, and present your work to our executives. We seek a great team player who can motivate team members, inspire action, and collaborate with management to develop creative solutions to hard technical problems.

We are looking for an experienced Principal Product Manager - Technical to tackle complex and ambiguous initiatives that span numerous systems and organizations across the Devices business (Echo and Alexa, Fire TV, Kindle, Fire Tablet). The person will own the communication, coordination, and execution of a long-term, multi-year product vision.

Basic Qualifications

- 8 years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
- Experience contributing to engineering discussions around technology decisions and strategy related to a product

Preferred Qualifications

- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
- Experience working with and influencing senior level stakeholders

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.