Instock Manager, Worldwide Grocery Stores (WWGS) Inventory Management

Description

Amazon's Worldwide Grocery Stores (WWGS) business is transforming the grocery shopping experience through innovative retail formats including Whole Foods Market. We are seeking an Instock Manager to join our team and play a critical role in ensuring customers find the products they want, when they want them. This role focuses on managing inventory availability and health across our grocery stores and fulfillment centers, partnering with vendors and internal teams to optimize the customer experience.

Amazon's grocery business has experienced remarkable growth, with groceries becoming some of our most frequently purchased items alongside everyday essentials like paper towels and household products. We've expanded same-day delivery for fresh groceries to over 2,300 U.S. cities, with perishable items like fruits and vegetables leading customer demand.

As an Instock Manager, you will be responsible for tactical execution of inventory strategies, working within defined frameworks to improve in-stock rates and reduce waste. You will analyze data to identify opportunities, manage vendor relationships, and collaborate with cross-functional partners to drive operational improvements. This is an excellent opportunity for someone to build foundational skills in inventory management while making a direct impact on customer satisfaction.

Key job responsibilities
- Manage inventory availability and health metrics to improve in-stock rates and optimize inventory planning.
- Perform business analysis to identify opportunities to improve revenue, profitability, and customer experience.
- Track purchase orders, investigate delivery delays, and resolve order issues with vendors and suppliers.
- Partner with internal teams on purchasing workflows, tools, and process improvements.
- Manage day-to-day operational relationships with vendors and suppliers to ensure consistent product availability.
- Analyze data to identify root causes of inventory issues and implement corrective actions.
- Support forecasting activities by monitoring trends and providing input on demand patterns.
- Collaborate with category teams to understand product assortment and seasonal needs.
- Create reports and dashboards to communicate inventory performance to stakeholders.
- Escalate roadblocks and risks appropriately while learning best practices in supply chain management.
- Analyze data and solve problems systematically.
- Work cross-functionally and communicate with diverse stakeholders.
- Willingness and ability to travel occasionally to fulfillment centers, stores, and vendor locations.

Basic Qualifications

- Bachelor's degree, or MBA in supply chain management, operations, engineering, analytics or related field
- 2 years of supply chain, inventory management or project management experience
- 2 years of with Excel experience

Preferred Qualifications

- Experience using any of SQL or other analytical tools for conducting data analysis
- Experience prioritizing and managing multiple responsibilities
- Bachelor's degree, or 5 years of supply chain, inventory management or project management experience
- 6 years of customer-facing retail, hospitality, or grocery industry, or 6 years of grocery leadership experience
- Knowledge of BI analytics, reporting or visualization tools like Tableau, AWS QuickSight, Cognos or other third-party tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.