What are the responsibilities and job description for the Sr. Manager, Sales Business Operations , AWS North America Strategy & Operations position at Amazon Web Services (AWS)?
Description
The AWS North America Sales Strategy and Operations (S&O) team is hiring a Business Operations leader, who will define, refine, and scale operations for a $xxB business.
At AWS, we operate with a startup mentality, build mechanisms that scale, and innovate solutions on behalf of our customers. The S&O team is responsible for supporting the rapidly growing North America Sales business, from Sales Leaders to Solutions Architects and everything in between. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action.
The AWS North American Business Operations team within S&O leads execution & planning for the North America Sales organization. We seek a talented Business Operations Leader to manage the rhythm of the business, including Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. The candidate must have a strategic mindset and the ability to balance short and long-term growth goals. This position requires a self-starter who has extensive cross-functional collaboration skills, superb verbal and written communication abilities and the willingness to be hands-on.
Key job responsibilities
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Chicago - 175,300.00 - 237,100.00 USD annually
USA, NJ, Jersey City - 192,800.00 - 260,800.00 USD annually
USA, NY, New York - 192,800.00 - 260,800.00 USD annually
USA, VA, Arlington - 175,300.00 - 237,100.00 USD annually
USA, WA, Seattle - 175,300.00 - 237,100.00 USD annually
Company - Amazon Web Services, Inc.
Job ID: A10404395
The AWS North America Sales Strategy and Operations (S&O) team is hiring a Business Operations leader, who will define, refine, and scale operations for a $xxB business.
At AWS, we operate with a startup mentality, build mechanisms that scale, and innovate solutions on behalf of our customers. The S&O team is responsible for supporting the rapidly growing North America Sales business, from Sales Leaders to Solutions Architects and everything in between. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action.
The AWS North American Business Operations team within S&O leads execution & planning for the North America Sales organization. We seek a talented Business Operations Leader to manage the rhythm of the business, including Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. The candidate must have a strategic mindset and the ability to balance short and long-term growth goals. This position requires a self-starter who has extensive cross-functional collaboration skills, superb verbal and written communication abilities and the willingness to be hands-on.
Key job responsibilities
- Manage and continually improve the operational cadence for business teams within the AWS North America Sales organization
- Develop tools and standard templates to scale operations
- Lead discussions for Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs) and Operating Plan (OP) meetings.
- Build, maintain and continually improve Business Management System for North America.
- Use high standards to develop streamlined team materials surrounding the state of the business.
- Closely collaborate with the Sales and S&O leaders and executive support staff to establish dates for key business meetings and update operational cadence.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- 10 years of senior leadership work in sales operations, sales strategy, finance, business development, or other related fields experience
- 7 years of leading a divisional sales operations team or equivalent responsibilities supporting a mid-to-large-scale, multi-geographical, hi-tech, sales organization experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
- Experience in senior leadership work in sales operations, sales strategy, finance, business development, or other related fields
- Experience hiring and leading a high-performance team
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience in business-process design
- Experience rapidly growing an organization and attracting, hiring, and maintaining top talent
- Experience working within a high-growth, technology company
- Master's degree or equivalent
- Experience in leading a divisional sales operations team or equivalent responsibilities supporting a mid-to-large-scale, multi-geographical, high-tech, sales organization
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Chicago - 175,300.00 - 237,100.00 USD annually
USA, NJ, Jersey City - 192,800.00 - 260,800.00 USD annually
USA, NY, New York - 192,800.00 - 260,800.00 USD annually
USA, VA, Arlington - 175,300.00 - 237,100.00 USD annually
USA, WA, Seattle - 175,300.00 - 237,100.00 USD annually
Company - Amazon Web Services, Inc.
Job ID: A10404395