What are the responsibilities and job description for the Senior Product Manager - Technical, External Services, Amazon, Amazon Interactive Video Service (IVS) position at Amazon Data Services, Inc.?
Amazon Interactive Video Service (Amazon IVS) is AWS's fully managed live streaming service, built on the same battle-tested technology that powers Twitch and trusted by thousands of enterprises across gaming, social, live commerce, sports, and entertainment.
Our mission: enable developers to build communities around live video. We handle everything from ingest to processing to delivery at global scale, so developers can focus on creating interactive, engaging live experiences for their audiences. Whether you're streaming to tens of millions of concurrent viewers or just getting started, Amazon IVS removes the complexity so developers can move fast.
As a Senior Product Manager, you will play a critical role in identifying and executing on opportunities to innovate and deliver new value to our developer customers. This is a high-ownership, multi-faceted role spanning product and business strategy, customer discovery, engineering, and go-to-market execution. You should have a proven track record of working directly with developers, understanding their needs, and building products that solve real business problems. The ideal candidate will bring both expertise in video streaming technologies and strong technical aptitude across APIs and SDKs, enabling you to partner effectively with engineers and customers.
Key job responsibilities
About the team
Amazon Interactive Video Service (Amazon IVS) is a managed live streaming solution from AWS that enables low-latency and real-time video experiences for millions of viewers worldwide. We power engaging live experiences for some of the largest customers in the live video space and continuously push the boundaries of what’s possible with interactive video technology.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, CA, San Francisco - 175,000.00 - 236,800.00 USD annually
USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually
Our mission: enable developers to build communities around live video. We handle everything from ingest to processing to delivery at global scale, so developers can focus on creating interactive, engaging live experiences for their audiences. Whether you're streaming to tens of millions of concurrent viewers or just getting started, Amazon IVS removes the complexity so developers can move fast.
As a Senior Product Manager, you will play a critical role in identifying and executing on opportunities to innovate and deliver new value to our developer customers. This is a high-ownership, multi-faceted role spanning product and business strategy, customer discovery, engineering, and go-to-market execution. You should have a proven track record of working directly with developers, understanding their needs, and building products that solve real business problems. The ideal candidate will bring both expertise in video streaming technologies and strong technical aptitude across APIs and SDKs, enabling you to partner effectively with engineers and customers.
Key job responsibilities
- Develop and execute product vision and strategy to deliver new capabilities
- Partner with engineering and cross-functional teams to define technical requirements and bring products to market
- Engage directly with customers to understand their pain points, requirements, and ensure their success with IVS
- Advocate for customer needs across the organization
- Drive go-to-market execution, including product launches, positioning, and customer adoption
About the team
Amazon Interactive Video Service (Amazon IVS) is a managed live streaming solution from AWS that enables low-latency and real-time video experiences for millions of viewers worldwide. We power engaging live experiences for some of the largest customers in the live video space and continuously push the boundaries of what’s possible with interactive video technology.
BASIC QUALIFICATIONS
- 5 years of technical product management with internet business experience
- 5 years of working as a Technical Product Manager experience
- 3 years of technical (software development, network development, IT, other related) experience
- 7 years of full product life cycle experience
- 5 years of P&L management and pricing experience
- 5 years of creating written docs for development of new products experience
- 5 years of enterprise security product experience
- 5 years of product management in the cloud computing technology space experience
- Bachelor's degree in computer science, engineering, math, finance, or economics
- Experience in taking a product from conception & definition phase through engineering design and taking it to market
- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
- Experience building developer-facing products
- Experience communicating complex concepts clearly and persuasively to different audiences
- Computer Science degree or equivalent experience with demonstrated ability to understand and discuss APIs, SDKs, and technical architectures
- Experience with video streaming technologies and protocols (e.g., HLS and WebRTC)
PREFERRED QUALIFICATIONS
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience working within teams delivering software products and features using agile methodologies
- Experience delivering new product experiences with AI (bonus if video related)
- Experience with user-generated content platforms, e.g. building products for UGC customers or working on infrastructure that enables creators and audiences at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 175,000.00 - 236,800.00 USD annually
USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually