Regional Chief Engineer, Operations, Data Center Engg Ops

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a highly motivated Regional Chief Engineer (CE) to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports AWS. Specifically, this team works to ensure the safe and secure operation of the data center's Mechanical, Electrical, and Plumbing (MEP) infrastructure to provide 99.999% availability for our customers. In this specific case, High Voltage Sub-Station (HVSS) experience is at a premium given the infrastructure layout of the PHX region.

The Regional CE is responsible for ensuring that all MEP equipment within the region is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The Regional CE serves as an expert technical resource interacting with on-site Engineering Operations Technicians (EOT), CEs, Facility Managers (FM), and third party vendors.

The Regional CE also manages medium-to-large projects and programs from conception to completion. These projects and programs involve large amounts of independent work, as well as, collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The goals of such projects are for the Regional CE to drive innovation and resiliency while reducing operational costs in the facilities.



Key job responsibilities

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center, to include HVSS
• Operate independently with limited direct management
• Act as an escalation point for all facilities-related issues within the region
• Perform root cause analysis of equipment failures
• Create and deploy new standard practices for EOTs, CEs, and vendor support teams
• Provide training and guidance to EOTs, CEs, and FMs
• Ensure all safety procedures are adhered to by vendor and Amazon staff
• Communicate complex technical information to a non-technical audience
• Work cross-functionally across teams to effect cluster-wide performance improvement with our internal and external partners by designing and implementing processes, metrics, and programs that enhance the end to end employee experience
• Collaborate effectively across teams to define strategy, goals, and obtain commitment to timelines and deliverables

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.