Business Development /Operations Manager

This is a hybrid role: you will manage day-to-day store operations and also drive business development by visiting other supermarkets, restaurants, and partners. A company car will be provided for business visits.You will work 5 days per week, 12 pm – 9 pm (1-hour unpaid break, 8 paid hours/day). Ownership covers Wednesdays and Sundays.Key Responsibilities

Store Operations (In-Store)

• Oversee daily operations from 12 pm – 9 pm (Mon, Tue, Thu, Fri, Sat).
• Ensure the store is clean, organized, and fully stocked.
• Manage opening/closing procedures for your shift, cash handling, and daily reconciliation.
• Supervise and support 2 cashiers and a meat cutter during your shift.
• Ensure excellent customer service and fast checkout during peak hours (especially Fri–Mon).

Team Management

• Help create and manage weekly schedules for cashiers and meat cutter.
• Train staff on POS (Clover), customer service, and store standards.
• Monitor attendance, performance, and adherence to procedures.

Inventory & Vendor Management

• Work with suppliers (Sysco, meat suppliers, African/Caribbean distributors) to place and receive orders.
• Monitor stock levels to reduce waste and avoid stock-outs on fast-moving items.
• Support the owner in achieving a 50% gross margin by managing cost of goods and pricing.

Business Development (Outside the Store)

• Use a company car to visit:
• Other supermarkets,
• Restaurants,
• Caterers,
• Community organizations and churches

to promote our meat, cold meat, and produce offerings.

• Build and maintain wholesale/B2B relationships and accounts.
• Follow up on leads and track results from your visits.
• Work with ownership to develop simple promotions, bundles, and offers for B2B customers.

Reporting & Cost Control

• Review daily/weekly sales and basic reports (we use Clover and will be implementing QuickBooks).
• Help control labor hours and reduce avoidable costs (waste, returned item fees, etc.).
• Provide simple weekly updates to ownership on:
• Sales trends,
• Inventory issues,
• New B2B opportunities,
• Operational problems.

Schedule

• Days: Monday, Tuesday, Thursday, Friday, Saturday
• Hours: 12:00 pm – 9:00 pm (1-hour unpaid break; 8 paid hours/day)
• Wednesdays & Sundays: Covered by owners (you may occasionally support remotely if needed)

Compensation

• Base Pay:
• $16/hour, 8 paid hours/day, 5 days/week (approx. 40 hours/week).
• Performance Bonus:

Monthly bonus based on:Example structure (explained during interview):

• Total monthly sales above a set target, and
• Growth in wholesale/B2B sales,

as long as we maintain healthy profit margins and labor costs.

• Bonus tied to sales above $50,000/month and extra B2B sales,
• Typical bonus range when targets are met: $100–$300/month.
• Company Car (Business Use):
• Car provided for business visits to supermarkets, restaurants, and partners.
• Fuel and maintenance covered for business use.

Requirements

• 2 years experience in retail, grocery, or restaurant operations (supervisor or manager level).
• Experience managing a small team (cashiers, kitchen, or store staff).
• Comfortable with inventory, vendors, and basic cost control.
• Able to use POS systems (Clover experience is a plus).
• Valid driver’s license and comfortable driving to visit customers and prospects.
• Strong communication and people skills.
• Hands-on: willing to be on the floor, help at the register, and jump in where needed.
• Available to work afternoons/evenings and weekends (Mon, Tue, Thu, Fri, Sat).

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Employee assistance program
• Employee discount

Work Location: In person

Salary : $16 - $20