What are the responsibilities and job description for the National Account Manager position at AMAROK Security?
Company Information
Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution. Our unique multi-layered perimeter security system reliably stops theft and other criminal activity by guarding our customers’ property and assets 24/7/365. More than 9,000 commercial and industrial properties across North America trust The Electric Guard Dog™ to keep their assets secure.
Job Summary
We're seeking a dynamic National Account Manager to join our team. The National Account Manager role is a strategic position focused on providing exceptional support to key enterprise clients. This role requires strong relationship-building skills, a keen eye for detail, and a deep understanding of customer needs. The ideal candidate will be responsible for managing a portfolio of accounts, resolving complex issues, and driving continuous improvement through data-driven insights. This is a Monday-Friday position working 9am - 6pm shift.
What You'll Do
See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm
Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - https://amarok.com/privacy-policy/
Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution. Our unique multi-layered perimeter security system reliably stops theft and other criminal activity by guarding our customers’ property and assets 24/7/365. More than 9,000 commercial and industrial properties across North America trust The Electric Guard Dog™ to keep their assets secure.
Job Summary
We're seeking a dynamic National Account Manager to join our team. The National Account Manager role is a strategic position focused on providing exceptional support to key enterprise clients. This role requires strong relationship-building skills, a keen eye for detail, and a deep understanding of customer needs. The ideal candidate will be responsible for managing a portfolio of accounts, resolving complex issues, and driving continuous improvement through data-driven insights. This is a Monday-Friday position working 9am - 6pm shift.
What You'll Do
- Define resource and technological requirements for improved reporting and dashboard tools.
- Foster and strengthen relationships with corporate and site-level management.
- Work with internal management to refine operational standards for national account tiers.
- Collaborate with National Account Directors to enhance and streamline value-added service offerings.
- Partner with the Marketing team to develop and execute effective national account communication and deliverables.
- Oversee a portfolio of 6-10 national accounts, ensuring their needs are met and exceeded.
- Resolve complex issues by collaborating with cross-functional teams.
- Prepare and present comprehensive quarterly business reviews (QBRs).
- Open and manage cases/work orders as required.
- At least two years related experience – tech support/troubleshooting experience is a plus.
- Strong time management and organizational skills with the ability to thrive in a fast-paced environment.
- Proven track record in account management and customer relationship building
- Strong analytical and problem-solving skills
- Excellent communication and presentation abilities
- Proficiency in Salesforce is a plus!
- Health Benefits (Medical, Dental & Vision)
- Tuition Reimbursement Program
- Short & Long-term disability
- Life Insurance
- Flexible Spending Account (Section 125)
- Matching 401K retirement plan
- Career advancement
- Bonus opportunities
- Generous PTO
See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm
Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - https://amarok.com/privacy-policy/
Salary : $70,000 - $80,000