What are the responsibilities and job description for the ON-CALL BANQUET SERVER position at Amara Resort and Spa?
The Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel's service standards. Please see job requirements below:
- Approach all encounters with guests and team members in a friendly and service-oriented manner.
- Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
- Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
- Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
- Set all tables according to hotel standards.
- Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
- Clean-up banquet space after the completion of the function and ensure that all supplies and equipment are stored and re-stocked properly.
- Follow all money handling procedures compliant with Amara's SOP(s) when serving the guest, and facilitating transactions.
- High School diploma or equivalent preferred
- Prior experience in related field required
- Tips and Food Handlers certificates required
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Ability to stand during entire shift