What are the responsibilities and job description for the Front Desk Receptionist position at Amanecer Community Counseling Center?
Overview
Join our dynamic team as a Front Desk Receptionist and Office Assistant, where you will be the welcoming face of our organization and the backbone of daily operations. This energetic role offers an exciting opportunity to utilize your organizational prowess and customer service skills. You will be responsible for creating a positive first impression for visitors and clients while ensuring smooth administrative workflows behind the scenes. If you thrive in a fast-paced environment and enjoy multitasking with a friendly attitude, this position is perfect for you!
Responsibilities
- Greet visitors, clients, and vendors warmly, providing exceptional customer service and ensuring they feel valued from the moment they arrive
- Manage multi-line phone systems efficiently, directing calls accurately and professionally using proper phone etiquette
- Ability to schedule and confirm daily appointments for therapists and providers
- Assist billing department in collecting copayments
- Maintain organized files, records, and data entry logs using Microsoft Office Suite and Google Workspace tools
- Assist with clerical duties, including faxing, filing, spreadsheets
Qualifications
- Proven experience in office administration or clerical roles with strong organizational skills and attention to detail
- Excellent computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
- Prior experience as a receptionist or in customer support roles demonstrating outstanding phone etiquette and interpersonal skills
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Ability to handle multiple tasks efficiently while maintaining professionalism under pressure
- Receptionist experience is a plus but not required; training will be provided for specific industry needs
This paid position offers an engaging environment where your proactive approach and friendly demeanor will make a meaningful impact. We value energetic individuals who are eager to contribute to a well-organized workplace while delivering top-tier customer support. Join us to be part of a team that appreciates your skills and supports your professional growth!
Pay: From $14.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $14