Scheduler - Admin Assistant MUST LIVE IN DAVIS or WEBER COUNTY

Amada Senior Care is seeking a motivated Experienced Caregiver Scheduler to become part of our growing team. Our mission is to Enrich the Lives of our Clients and Caregivers. This role is designed to cross several key areas of the business focusing on Caregiver and Client satisfaction.

We offer a positive work environment with tremendous growth potential. Your contributions will truly make a difference in the lives of seniors, their families and our most treasured asset, our caregivers.

Amada Senior Care Offers:

· Exceptional pay

· An enjoyable and rewarding work environment

About the Opportunity

· Promptly answers inquiries from potential and current clients.

· Ensure all information regarding clients and employees is documented thoroughly in accordance with company policy.

· Reach out to caregivers weekly for current availability, document and record.

· Validate caregiver hours worked, routing appropriately for payroll processing.

· Accurately schedule/coordinate caregivers based on client assessment/plan of care.

· Promptly respond to schedule conflicts, emergencies and “call outs”

· Complete next business day/weekend schedules before end of each business day.

· Checks for exceptions (timecards) daily to ensure shifts covered.

· Manage scheduling operations including the caregiver placement, case coverage, off-hour support, and quality assurance.

· Recruit, interview and on-board qualified caregivers that pass hiring standards.

· Manage staff orientation, training, development, retention and day-to-day operations.

· Be reliable, responsive and convey a high degree of trust and empathy for every client and caregiver.

· Report to Administrator who would be the best candidate for employee recognition programs.

· Coordinate & Assist with setting appointments for Customer Service/Care Coordination visits.

· Enter and record Key Performance Indicators (KPIs)

· Participate in weekly staff meetings prepared to discuss Caregiver issues or concerns, Client issues or concerns, Staffing needs/concerns/challenges, and Clean up caregiver and Client census (weekly)

Amada’s ideal Scheduler will have:

· Minimum of five years of supervisory/management experience in a related field

· Three to five years of recruiting and/or human resources experience in Home Care

· Advanced computer skills in business related applications (Office, Excel, etc. AxisCare a plus!)

· A current driver's license and a dependable insured automobile

· A professional appearance and promotes a positive work environment

· Ability to multi-task effectively and be organized.

Amada Senior Care is an equal opportunity employer and values diversity.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• Employee assistance program
• Flexible schedule
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Supplemental Pay:

• Bonus opportunities

Application Question(s):

• Are you willing to be On-Call at night and on weekends as needed?

Experience:

• Caregiving: 3 years (Preferred)
• Payroll - Billing - Admin: 3 years (Required)

License/Certification:

• CNA (Preferred)

Ability to Commute:

• Layton, UT 84041 (Required)

Work Location: In person

Salary : $18 - $24