Surgery Scheduler

Job Title: Surgical Scheduler

Reports To: Administrative Lead |Classification: Non-Exempt |Status: Full-time | Grade:

POSITION SUMMARY

Position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders. The Surgical Scheduler is a resource of the front office, which includes reception of calls, insurance billing coordination and administration tasks. He/she must schedule office based and hospital procedures consistent with the patient’s diagnosis and procedure request. Also requires excellent customer service skills with patients, employees, and the public. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy.

ESSENTIAL JOB FUNCTIONS:

· Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.

· Compile surgery packet to ensure all pertain medical charting/flowsheets, cardiac clearance, med reconciliation etc. are readily accessible to surgical team.

· Schedules office and hospital based medical procedures, tests with coordination of imaging and or medical clearance while ensuring available time is utilized to maximum efficiency.

· Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital based procedures, including scheduling with contracted anesthesia groups.

· Enters notes/special instructions needed for scheduling in the electronic medical record.

· Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider i.e. OR configuration/ patient anatomic positioning.

· Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.

· Provides accurate, detailed information to patients regarding test preparations, surgical instructions, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.

· Confirms patient’s insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.

· Completes pre-procedure phone calls and confirms appointment times with patients via telephone.

· Other duties as assigned.

ESSENTIAL JOB QUALIFICATIONS:

1. Education: Minimum of a High School Diploma, Associates degree preferred.

2. Experience: Minimum of 1-3 years healthcare scheduling or an equivalent combination of education and experience. Preferred: 1-3 years of surgery scheduling.

3. Licensure/Certification: N/A

4. Attendance: Regular punctual attendance as scheduled

5. English Language: Must be able to read, write, and speak English.

6. Qualifications: Must demonstrate consistent professional conduct and meticulous attention to detail. Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals. Critical thinking skills and a positive attitude essential.

Employee must be able to remain in stationary position for 75% of time, person needs to occasionally move about inside office to access file cabinets, office machinery etc. Constantly operates computer and other office productive machinery such as printer, fax, scanner, etc. Occasional requirement to position self to stoop, kneel, and or crouch when adjusting equipment or stocking supplies. Person must frequently communicate with patients, employees and physicians to further ensure coordination of care. Must be able to lift weight of 15 pounds or less.

This Job Description reflects Alyeska Vascular Surgery’s best effort to describe the essential functions and qualifications of the job described thus shall not serve as an all-inclusive description. Your signature indicates you have read this Job Description, understand the essential functions and essential qualifications of the job.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• surgery scheduling: 1 year (Preferred)
• Medical terminology: 1 year (Required)

Work Location: In person

Salary : $22 - $27