What are the responsibilities and job description for the Intake Coordinator position at Always Compassionate Health?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Always Compassionate Health provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day.
The Intake Coordinator will directly educate a prospective patient through the intake process leading to enrollment with Always Compassionate Health
This person will work closely with referral sources, account managers, clinical team, and provider relations to ensure all tasks are efficiently completed associated with the enrollment process. The coordinator's direct job function would allow for a patient to receive the proper care they need and confirm all information about said patient has been recorded correctly.
Qualifications:
Working knowledge of NYS DOH - Health Care operations.
Excellent organizational and time-management skills
At least 3-5 years of experience in a Home Care setting
Strong communication and interpersonal skills
Attention to detail with problem solving skills
Strong customer service background
Requirements:
Obtains initial authorization for care from respected parties- Pharmacies or insurance companies
Refers to scheduling department need for coverage
Answers phones from referral sources for intakes
Reports back to referral source status of start of care
Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in employee assigned to case and any unsatisfactory performance
Ability to use time efficiently
Ability to work in a fast-paced environment and demonstrated ability to multi-task
Technically savvy - proficient in use of smartphones, tablets, laptops, and other devices
Exceptional communication skills - demonstrated ability to communicate and follow-up in a timely manner
Bachelor’s degree required
Benefits:
401(k)
Health Insurance
Dental/Vision
Aflac
Paid time off
If you feel your background and previous experience has granted you the necessary skills to succeed in this role, don’t waste time and apply today!
Always Compassionate Health provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability.
Job Type: Full-time
Benefits:
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
We're committed to bringing passion and customer focus to the business.
Always Compassionate Health provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day.
The Intake Coordinator will directly educate a prospective patient through the intake process leading to enrollment with Always Compassionate Health
This person will work closely with referral sources, account managers, clinical team, and provider relations to ensure all tasks are efficiently completed associated with the enrollment process. The coordinator's direct job function would allow for a patient to receive the proper care they need and confirm all information about said patient has been recorded correctly.
Qualifications:
Working knowledge of NYS DOH - Health Care operations.
Excellent organizational and time-management skills
At least 3-5 years of experience in a Home Care setting
Strong communication and interpersonal skills
Attention to detail with problem solving skills
Strong customer service background
Requirements:
Obtains initial authorization for care from respected parties- Pharmacies or insurance companies
Refers to scheduling department need for coverage
Answers phones from referral sources for intakes
Reports back to referral source status of start of care
Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in employee assigned to case and any unsatisfactory performance
Ability to use time efficiently
Ability to work in a fast-paced environment and demonstrated ability to multi-task
Technically savvy - proficient in use of smartphones, tablets, laptops, and other devices
Exceptional communication skills - demonstrated ability to communicate and follow-up in a timely manner
Bachelor’s degree required
Benefits:
401(k)
Health Insurance
Dental/Vision
Aflac
Paid time off
If you feel your background and previous experience has granted you the necessary skills to succeed in this role, don’t waste time and apply today!
Always Compassionate Health provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Bachelor's (Preferred)
- Sales: 2 years (Preferred)
- Medical terminology: 2 years (Preferred)
- Home care: 1 year (Preferred)
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!