Real Estate Processing Supervisor - Onalaska, WI

At Altra Federal Credit Union, we’re more than a financial institution – we’re a community. For 95 years, we’ve been committed to helping our members achieve financial well-being with personalized service, competitive products, and genuine care. We are currently seeking a Real Estate Processing Supervisor to join our team! This role will play a key role in leading the real estate processing team.

Key Responsibilities

• Continuously improve Real Estate Processes by using creativity, innovation and collaboration.
• Leads and actively supports the Real Estate Processing team to deliver an outstanding loan experience for our members.
• Monitor and coordinate departmental workflow, supervise processing staff and assist in performing all processing functions.
• Coordinates with other departments to share information and enhance workflow and high-level problem-solving.
• Manage your team at all points throughout the employee lifecycle.
  
  

Qualifications

• Minimum five years of mortgage or general lending experience is required.
• Prior experience working with secondary market, private investor and government loan program guidelines is desirable
• Prior Supervisory experience is preferred.
• Associates degree in a Business-related field is required or equivalent work experience.
  
  

Availability

• This position is 40-hours a week, Monday through Friday.
• Typical hours are 8:00 a.m. to 5:00 p.m.
  
  

Work Environment

• This position is located at Altra’s Operations Center in Onalaska, WI however work from home / remote opportunities can be considered and quarterly onsite expectations.
  
  

Pay & Benefits

• Competitive starting hourly pay based on previous experience
• When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam.
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% employer-matched 401(k) additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.
  
  

At Altra Federal Credit Union, you’ll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you’ll not only gain the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

Experience Required

• Associates degree in a Business-related field is required or equivalent work experience.
• Minimum five years of mortgage or general lending experience is required.
  
  

Preferred

• Prior experience working with secondary market, private investor and government loan program guidelines is desirable.
• Prior Supervisory experience is preferred.
  
  

Education Required

• High School or better
  
  

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.