What are the responsibilities and job description for the Real Estate / Mortgage Loan Originator, Madison Street Office, Clarksville TN position at Altra Federal Credit Union?
Since 1931, Altra Federal Credit Union has been committed to helping members live their best lives by providing trusted financial solutions, personalized services, and a strong focus on community. With a growing presence in Clarksville, TN, we are excited to welcome a Real Estate / Mortgage Loan Originator to our Madison Street Office, who is passionate about helping members achieve their homeownership goals while building strong relationships in the local real estate market.
As a Real Estate / Mortgage Loan Originator, you will play a key role in guiding members through the mortgage process from application to closing while delivering exceptional member experience.
Key Responsibilities
- Originate residential mortgage loans by conducting thorough member interviews and completing accurate loan applications.
- Build strong relationships with members, realtors, builders, and community partners in the Clarksville market.
- Act as a liaison between members, internal lending teams, third-party vendors, and secondary market agencies.
- Collaborate closely with processors, underwriters, and closing teams to ensure timely loan closings.
- Attend and conduct loan closings.
- Stay current on mortgage lending regulations, compliance standards, and secondary market guidelines.
- Embrace new mortgage technology and industry trends to improve efficiency and service.
- Cross-sell Altra products and services to support members’ broader financial needs.
- Represent Altra professionally within the community and at real estate-related events.
Qualifications
- High school diploma (or equivalent) is required.
- Bachelor’s degree in a business-related field is preferred.
- 3 years of lending experience is preferred.
- Some loan origination experience is preferred and experience with originating mortgage loans for sale to the secondary market, constructions loans and FHA / VA loans would be helpful.
- Ability to communicate fluently in Spanish and English, verbally and written, would be a plus.
Skills & Abilities
- Strong sales mindset with excellent interpersonal and communication skills.
- Proven ability to work independently, prioritize tasks, and manage multiple deadlines.
- High level of professionalism with a strong commitment to confidentiality and compliance.
- Working knowledge of Microsoft Office and mortgage lending systems, specifically Encompass.
- Bilingual (English / Spanish) skills are strongly encouraged to support and better serve our diverse membership.
Availability
- This position is full-time, 40- hours per week, Monday through Friday.
- Typical hours will be 8:00 a.m. to 5:00 p.m.
- Will require some flexibility within these hours to attend community events; this could include hours on Saturdays and Sundays, and possibly evening hours.
Work Environment
- This position is located at Altra’s Madison Street office in Clarksville, TN
- However, this position can be blended remotely, time split regularly between working from home and working in the office.
Pay & Benefits
- Competitive starting pay, depending on experience, plus participation in monthly incentive plan, and robust benefits package!
- When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam.
- Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
- Up to a 6% employer-matched 401(k) additional 3% employer contribution.
- Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
- Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
- Employee-only perks and discounts.
At Altra Federal Credit Union, you’ll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you’ll not only gain the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.
Altra is proud to be a Great Place to Work® certified company eight years in a row; 91% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.
Salary : $83,646 - $139,244