What are the responsibilities and job description for the Office Manager, La Crosse WI position at Altra Federal Credit Union?
JOB REQUIREMENTS: Altra Federal Credit Union is seeking a motivated and
community-focused Office Manager to lead operations at our Festival
Foods location on Copeland Avenue in La Crosse. This role is ideal for a
dynamic professional who thrives in a retail-integrated environment and
is passionate about delivering exceptional member service. As the Office
Manager, you will oversee daily branch operations, support and develop
staff, and ensure a welcoming, efficient experience for every member who
walks through our doors. Join a team that values integrity,
collaboration, and making a positive impact in the communities we serve!
Key Responsibilities Oversee daily operations of the credit union office
to ensure efficiency and compliance with policies. Manage the Assistant
Office Manager and Financial Service Representatives of the office.
Supervise, train and support staff to provide excellent member service.
Lead the Relationship Building and Sales function for the office,
setting the example and tone for the Altra Brand. Responsible for
assisting in the development of annual budgets/goals for the office and
updating/tracking the progress of these budgets/goals throughout the
year. Coordinate with local service providers\' maintenance or repair
activities as required. Attend Altra staff meetings and update staff on
any pertinent changes within Altra and the credit union environment.
Promote awareness of Altra through involvement in community
organizations and volunteering. Be available during most of the office
hours to support questions, issues, or staffing needs that may arise and
handle other duties that may be unique to a given office. Assist members
in all areas of member service and consumer lending. Qualifications
Associate\'s degree in a business-related field such as finance,
accounting or marketing. Experience in lieu of degree can be considered.
Minimum of three (3) years\' financial institution experience, including
consumer lending and mortgage lending is required Minimum two (2) years
supervisor experience OR have participated in Altra\'s FBLA program (if
a current employee) is preferred. Credit Union experience is preferred.
Strong leadership, organizational, and problem-solving skills. Excellent
communication and interpersonal skills. Knowledge of financial
regulations, compliance requirements, and industry best practices.
Availability This position is salaried; 40- hours a week, Monday through
Saturday. Opening and closing shifts Monday through Friday will be
between the hours of 8:00 a.m. to 7:00 p.m. One (1) to two (2) Saturday
shifts per month from 8:30 a.m. to 4:00 p.m. will be required. Pay and
Benefits Competitive annual salary of \$76,320 , and eligible for
manager / office bonus When bilingual in Spanish or Hmong, receive a
\$1.00 / hour pay premium after completing and passing the language
exam. Comprehensive benefits package that includes medical / dental /
vision coverage, group life insurance, and supplemental life insurance
options. Up to a 6% Employer-matched 401(k) additional 3% employer
contribution. Two-weeks paid sabbatical every five years worked, plus
four-week paid sabbatical at twenty years! Paid time off, volunteer time
off, paid holidays, and your birthday off (paid)! Employee-only perks
and discounts. At Altra Federal Credit Union, you\'ll be part of a team
that values people over profits and puts members at the heart of
everything we do. We believe in creating a supportive and collaborative
workplace where employees are empowered to grow, develop their careers,
and make a real impact in the lives of others. By joining Altra, you\'ll
not only gain the opportunity to build meaningful relationships with
members and coworkers, but you\'ll also be contributing to a
mission-driven organization that is dedicated to improving the financial
well-being of our members and the communities we serve. Altra is proud
to be a Great Place to Work certified company seven years in a row; 92%
of our employees say Altra is a great place to work! At Altra, we invest
in each other and work together to make a difference in the communities
we serve and to help people live their best lives! We support diversity
in the workplace and are an Equal Opportunity Employer. \*\*\*\*\* OTHER
EXPERIENCE AND QUALIFICATIONS: Associate\'s degree in a business-related
field such as finance, accounting or marketing. Experience in lieu of
degree can be considered. Minimum of three (3) years\' financial
institution experience, including consumer lending and mortgage lending
is required Minimum two (2) years supervisor experience OR have
participated in Altra\'s FBLA program (if a current employee) is
Preferred. Credit Union Experience Is Preferred. Strong Leadership,
organizational, and problem-solving skills. Excellent communication and
interpersonal skills. Knowledge of financial regulations, compliance
requirements, and industry best practices. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: http://www.altra.jobs
community-focused Office Manager to lead operations at our Festival
Foods location on Copeland Avenue in La Crosse. This role is ideal for a
dynamic professional who thrives in a retail-integrated environment and
is passionate about delivering exceptional member service. As the Office
Manager, you will oversee daily branch operations, support and develop
staff, and ensure a welcoming, efficient experience for every member who
walks through our doors. Join a team that values integrity,
collaboration, and making a positive impact in the communities we serve!
Key Responsibilities Oversee daily operations of the credit union office
to ensure efficiency and compliance with policies. Manage the Assistant
Office Manager and Financial Service Representatives of the office.
Supervise, train and support staff to provide excellent member service.
Lead the Relationship Building and Sales function for the office,
setting the example and tone for the Altra Brand. Responsible for
assisting in the development of annual budgets/goals for the office and
updating/tracking the progress of these budgets/goals throughout the
year. Coordinate with local service providers\' maintenance or repair
activities as required. Attend Altra staff meetings and update staff on
any pertinent changes within Altra and the credit union environment.
Promote awareness of Altra through involvement in community
organizations and volunteering. Be available during most of the office
hours to support questions, issues, or staffing needs that may arise and
handle other duties that may be unique to a given office. Assist members
in all areas of member service and consumer lending. Qualifications
Associate\'s degree in a business-related field such as finance,
accounting or marketing. Experience in lieu of degree can be considered.
Minimum of three (3) years\' financial institution experience, including
consumer lending and mortgage lending is required Minimum two (2) years
supervisor experience OR have participated in Altra\'s FBLA program (if
a current employee) is preferred. Credit Union experience is preferred.
Strong leadership, organizational, and problem-solving skills. Excellent
communication and interpersonal skills. Knowledge of financial
regulations, compliance requirements, and industry best practices.
Availability This position is salaried; 40- hours a week, Monday through
Saturday. Opening and closing shifts Monday through Friday will be
between the hours of 8:00 a.m. to 7:00 p.m. One (1) to two (2) Saturday
shifts per month from 8:30 a.m. to 4:00 p.m. will be required. Pay and
Benefits Competitive annual salary of \$76,320 , and eligible for
manager / office bonus When bilingual in Spanish or Hmong, receive a
\$1.00 / hour pay premium after completing and passing the language
exam. Comprehensive benefits package that includes medical / dental /
vision coverage, group life insurance, and supplemental life insurance
options. Up to a 6% Employer-matched 401(k) additional 3% employer
contribution. Two-weeks paid sabbatical every five years worked, plus
four-week paid sabbatical at twenty years! Paid time off, volunteer time
off, paid holidays, and your birthday off (paid)! Employee-only perks
and discounts. At Altra Federal Credit Union, you\'ll be part of a team
that values people over profits and puts members at the heart of
everything we do. We believe in creating a supportive and collaborative
workplace where employees are empowered to grow, develop their careers,
and make a real impact in the lives of others. By joining Altra, you\'ll
not only gain the opportunity to build meaningful relationships with
members and coworkers, but you\'ll also be contributing to a
mission-driven organization that is dedicated to improving the financial
well-being of our members and the communities we serve. Altra is proud
to be a Great Place to Work certified company seven years in a row; 92%
of our employees say Altra is a great place to work! At Altra, we invest
in each other and work together to make a difference in the communities
we serve and to help people live their best lives! We support diversity
in the workplace and are an Equal Opportunity Employer. \*\*\*\*\* OTHER
EXPERIENCE AND QUALIFICATIONS: Associate\'s degree in a business-related
field such as finance, accounting or marketing. Experience in lieu of
degree can be considered. Minimum of three (3) years\' financial
institution experience, including consumer lending and mortgage lending
is required Minimum two (2) years supervisor experience OR have
participated in Altra\'s FBLA program (if a current employee) is
Preferred. Credit Union Experience Is Preferred. Strong Leadership,
organizational, and problem-solving skills. Excellent communication and
interpersonal skills. Knowledge of financial regulations, compliance
requirements, and industry best practices. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: http://www.altra.jobs
Salary : $76,320