What are the responsibilities and job description for the Floating Solutions Specialist position at Altra Federal Credit Union?
JOB REQUIREMENTS: Build and maintain meaningful relationships with
members through in-person, phone, fax, and / or internet interactions.
Conduct financial conversations to understand members\' needs and
recommend appropriate products and services. Open and service consumer
accounts, including checking, savings, certificates, and consumer loans,
and provide Notary services. Educate members on digital tools and
self-service options to enhance their banking experience (kiosks, ATM,
Sam-e / iTMs). Identify opportunities to deepen member relationships
through referrals and cross-selling. Resolve member questions and
concerns accurately and professionally. Ensure compliance with credit
union policies, procedures, and regulatory requirements. Collaborate
with branch and support teams to deliver seamless member experience.
\*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: High school diploma (or
equivalent) required. An associate\'s degree in business or a related
field would be preferred. Minimum one (1) year of banking, financial
services or retail experience is required. Strong knowledge of credit
union products, lending processes, and digital banking tools. Strong
communication and relationship-building skills. Ability to confidently
discuss financial products in a consultative, member-focused way.
Detail-oriented with strong organizational and follow-through skills.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.altra.org/about-us/careers
members through in-person, phone, fax, and / or internet interactions.
Conduct financial conversations to understand members\' needs and
recommend appropriate products and services. Open and service consumer
accounts, including checking, savings, certificates, and consumer loans,
and provide Notary services. Educate members on digital tools and
self-service options to enhance their banking experience (kiosks, ATM,
Sam-e / iTMs). Identify opportunities to deepen member relationships
through referrals and cross-selling. Resolve member questions and
concerns accurately and professionally. Ensure compliance with credit
union policies, procedures, and regulatory requirements. Collaborate
with branch and support teams to deliver seamless member experience.
\*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: High school diploma (or
equivalent) required. An associate\'s degree in business or a related
field would be preferred. Minimum one (1) year of banking, financial
services or retail experience is required. Strong knowledge of credit
union products, lending processes, and digital banking tools. Strong
communication and relationship-building skills. Ability to confidently
discuss financial products in a consultative, member-focused way.
Detail-oriented with strong organizational and follow-through skills.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.altra.org/about-us/careers