What are the responsibilities and job description for the Export Manager position at Altius Talent | Freight Forwarding Recruitment?
Job Title: Export Manager
Location & Job Type: Jamaica, Queens, New York | Full-Time, On-Site
Company Overview
Altius Talent is partnering with an established international freight forwarder with a strong presence in the New York metro area. Their Queens operation supports a diverse customer base across air and ocean export trade lanes.
Position Overview
The Export Manager leads the export department and is accountable for day-to-day operations, team performance, and compliance. You will oversee air and ocean export workflows, develop your team, and serve as a key point of contact for customers, carriers, and overseas agents.
Key Responsibilities
- Manage and mentor the export team, setting priorities and holding the team to service and accuracy standards
- Oversee air and ocean export shipments from booking through delivery, including documentation, AWB and BL issuance, and cargo tracking
- Ensure compliance with AES/EEI filing requirements, HTS/Schedule B classification, and export control regulations
- Build and maintain relationships with airlines, ocean carriers, consolidators, truckers, and overseas agents
- Negotiate rates and service terms with carriers and vendors
- Partner with sales on pricing, quoting, and new business opportunities
- Monitor KPIs, shipment exceptions, and cost control, and report to senior leadership
- Resolve escalations quickly and maintain strong customer service
- Drive process improvements and make effective use of the TMS (CargoWise preferred)
Key Skills & Qualifications
- 5 years of export experience in freight forwarding, with 2 years in a supervisory or management role
- Strong knowledge of air and ocean export documentation, Incoterms, and export compliance
- Familiarity with JFK airport operations and the NY/NJ port complex
- Proven ability to lead, coach, and develop a team
- Strong negotiation, communication, and problem-solving skills
- CargoWise or comparable forwarding system experience preferred
- IATA certification or a customs-related credential is a plus
What’s on Offer
- Competitive base salary, with compensation aligned to experience
- Comprehensive benefits package
- Leadership role with visibility to senior management
- Stable, growing organization with clear career progression
Interested? Reach out to Altius Talent in confidence to learn more about this opportunity.