What are the responsibilities and job description for the Character Performer/Court Monitor position at Altitude Trampoline Park?
We believe in family fun.
We believe in celebrating lifes moments together. We believe in combining activity and an energetic spirit for friends and family to experience. We create spaces where social connectivity, activity, and celebration bring joy, exhilaration, growth, and wellness.
We believe theres always another opportunity to experience play another wall to climb, another game of dodgeball, another hoop to shoot, another day to fly on the trapeze, or jump around with friends. Our global presence allows friends and families to share in the excitement of play across various countries, contributing to a happier world.
We celebrate play, accomplishments, and the emotions that come with experiencing free play the Altitude way!
Position: Character Performer/Court Monitor
Position Summary
A Court Monitor is responsible for ensuring the safety of patrons on and around jumping surfaces and foam pits. This position reports directly to the Team Leader or the Manager at Altitude Trampoline Park.
Key Responsibilities
- Represent Altitude Trampoline Park professionally, upholding the parks philosophy.
- Communicate and enforce park regulations and jumping rules in a friendly, professional manner.
- Maintain a positive guest experience through our SMILES philosophy.
- Report any potentially dangerous facility elements to the leadership team.
- Perform patron surveillance from a designated area, using a whistle for safety protocols.
- Remain alert and attentive at all times.
- Record equipment inspections.
- Complete the daily trampoline safety checklist and report any issues to the manager on duty.
- Maintain a clean work environment.
- Set up trampoline stations for activities such as aerobics, dodgeball, etc.
- Handle incidents appropriately according to training.
- Assist Park Management in communicating party activities to the community.
- Ensure a safe and secure facility for all park guests.
- Wear the Hoppy the Hare costume needed for park engagement, community outreach, special events and birthday parties.
- Maintain costume cleaning compliances and costume maintenance.
- Understand characterizations and character engagement.
- Must be willing to be joyful, enthusastic and playful with all guests in Altitude Austell Park.
- Perform other services or duties as required by management.
Qualifications & Skills
- Required to be available weekends
- Effective communication skills.
- Professional Altitude attitude and work ethic.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.