What are the responsibilities and job description for the Account Manager / Customer Service Rep position at Alternative Logistics?
Versatile person required to manage multiple client accounts. Must be able to quickly learn the specific products and requirements for each account. You will spend 50% of your time behind the keyboard, 25% on the phone, and the rest dealing with co-workers, clients and suppliers.
Duties include:
· Inputting sales orders
· Responding to incoming calls from clients regarding order status, inventory status, etc.
· Responding to incoming calls from our client’s customers
· Creating and processing kitting orders to maintain proper inventory levels (some clients are build-to-stock, others are build-to-order)
· Perform cycle counts and physical inventories
Qualifications include:
· 2-3 years of customer service experience in a B2B environment
· Knowledge of inventory control procedures
· Knowledge of warehouse procedures; shipping and receiving experience a plus
· Ability to quickly learn multiple computer systems
· Basic working knowledge of MS Excel and Word
· Extremely accurate and amazingly fast data entry skills
· Ability to multi-task and work through frequent interruptions
· Ability to lift up to 50 lbs and move inventory with a pallet jack
The account manager must assume total responsibility for each client account, and serve as the liaison between the clients, their customers, and our internal operations. Pay rate depends upon experience.
Pay: $20.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20 - $25