What are the responsibilities and job description for the Fulfillment Supervisor - Night Shift position at Altar'd State?
Who Are We?
Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130 locations, across 38 states. Our Home Office is located in Knoxville, TN, with our primary Fulfillment Center based in Maryville, TN. Our brand is built upon the founding principles of giving back and making a difference in the world.
Our Mission
"Stand Out For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Summary
We are seeking a hands-on, results-driven Fulfillment Supervisor to lead our night shift through daily warehouse operations. This leadership role is responsible for driving performance, ensuring quality and accuracy in order fulfillment, and creating a positive and productive team environment. '
Work Schedule
The Night Shift Fulfillment Supervisor leads our overnight shift; which is typically scheduled from approximately 6:30 pm to 5:00 am, Monday through Friday. As a supervisor, this role requires the flexibility to work different shifts or extended shifts and weekends as necessary. Overtime will be required, especially from November through December.
Key Responsibilities
- Supervise and lead a team of hourly warehouse associates including Team Leads.
- Monitor daily workload and staffing to ensure timely and accurate order fulfillment.
- Enforce safety, quality, and operational standards.
- Coordinate shift start-up and close-down procedures, including daily reporting.
- Teach and coach associates on standard operating procedures.
- Communicate performance expectations and provide real-time feedback.
- Maintain accurate records of productivity, attendance, and compliance metrics.
- Champion a culture of teamwork, accountability, and service excellence.
- Additional duties as assigned.
Qualifications & Experience
- 1 year of experience in fulfillment, distribution, or warehouse operations, including leadership or supervisory responsibilities. We will consider candidates with successful retail, restaurant or other hospitality experience.
- E-commerce fulfillment experience preferred.
- Strong organizational and communication skills with the ability to lead by example.
- Familiarity with WMS or warehouse management systems.
- Proficient with Gmail, Excel, Google Sheets, MS Word / Google Docs
- Successful completion of pre-employment background check.
Physical Requirements
- Able to stand, walk for up to 12 hours.
- Able to push, pull, grasp, bend, lift, stretch and reach both below the waist and above the head.
- Ability to lift up to 25 lbs. frequently, up to 50 lbs. occasionally
- Vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Must be able to read, speak, write and understand Basic English.
What We Offer
- Competitive compensation
- Leadership experience in a high-growth e-commerce environment
- Fast-paced, team-oriented culture