Data Analyst

Transforming the Future with Convergence of Simulation and Data

Data Analyst

Job Summary

Our client in Irvine, CA is looking for a Data Analyst. This is a contract position.

What You Will Do

We are seeking a highly motivated and experienced contractor to join our Atlassian team. In this pivotal role, you will be the bridge between our business stakeholders and the technical team, ensuring our Atlassian suite (Jira, Confluence, Jira Service Management, etc.) is optimally configured, utilized, and continuously improved to meet evolving business needs. You will play a crucial part in designing and implementing solutions that enhance collaboration, streamline workflows, and drive efficiency across various departments.

• Requirements Elicitation & Analysis.
• Atlassian Configuration & Administration.
• Solution Design & Implementation.
• Reporting & Analytics.
• Stakeholder Management & Communication.
  
  
  

Key Responsibilities

• Requirements Elicitation & Analysis: Collaborate with diverse stakeholders (Product Owners, Development Teams, IT, Business Users) to gather, analyze, document, and prioritize business requirements for Atlassian tool configurations and enhancements. Translate complex business needs into clear, concise, and actionable technical specifications, user stories, and acceptance criteria. Conduct workshops, interviews, and other elicitation techniques to understand current processes and identify opportunities for improvement within the Atlassian ecosystem.
• Atlassian Configuration & Administration: Perform hands-on configuration and administration of Atlassian products, primarily Jira, Confluence, and Jira Service Management (JSM). This includes setting up projects, workflows, schemes, custom fields, screens, issue types, and security permissions. Design and optimize Jira workflows to reflect business processes and ensure efficient task management. Create and manage Confluence spaces, pages, and templates to facilitate knowledge sharing and collaboration. Configure JSM portals, request types, and SLAs to deliver high-velocity service.
• Solution Design & Implementation: Design scalable and sustainable technical solutions within the Atlassian suite, considering best practices and potential integrations with other enterprise systems. Work closely with developers and administrators to ensure that solutions are implemented correctly and meet business requirements. Support the organization's cloud migration journey for Atlassian tools, if applicable.
• Reporting & Analytics: Develop and maintain comprehensive reports and dashboards using Atlassian Analytics, JQL (Jira Query Language), and other business intelligence tools (e.g., Tableau, Power BI) to provide insights into project progress, team performance, and system usage. Analyze data to identify trends, bottlenecks, and areas for process optimization.
• Documentation & Training: Create and maintain clear, concise technical documentation, including process flows, system designs, configuration guides, and user manuals. Develop and deliver training sessions to end-users and administrators on Atlassian best practices and new functionalities to promote adoption and effective usage.
• Stakeholder Management & Communication: Act as a liaison between business stakeholders and technical teams, facilitating effective communication and ensuring alignment on project goals and deliverables. Manage stakeholder expectations and proactively communicate progress, risks, and challenges.
• Continuous Improvement: Stay up-to-date with the latest Atlassian features, plugins, and best practices. Proactively identify opportunities for process improvement and leverage Atlassian tools to enhance team collaboration and productivity. Support change management activities related to Atlassian tool adoption and evolution.
  
  
  

Basics

What You Will Need:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• 5 years of experience as a Business Analyst, with a strong emphasis on technical requirements gathering and solution design.
• 5 years of hands-on experience with Atlassian products, including extensive experience in Jira (Software, Service Management), Confluence administration and configuration.
• Proficiency in JQL (Jira Query Language) for complex searches and reporting.
• Strong understanding of Agile methodologies (Scrum, Kanban) and how Atlassian tools support these frameworks.
• Excellent analytical and problem-solving skills, with the ability to break down complex problems into manageable components.
• Strong verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical audiences and vice-versa.
• Proven ability to manage multiple priorities, work independently, and collaborate effectively in a fast-paced, outcomes-driven environment.
• Familiarity with APIs and integration concepts.
• Analyst - Asset Management.
• Data Cleansing.
• Data collection analysis.
• Data Correlation.
• Data Mapping.
• Data Modeling.
• Software Asset Management (SAM).
• Salary range: 83k - 115k annual.
  
  
  

Preferred

• Experience with data visualization tools (e.g., Tableau, Power BI).
• Experience with cloud environments (Atlassian Cloud, AWS, Azure, GCP).
• Atlassian Certifications (e.g., ACP-100 Jira Administration, ACP-400 Jira Service Desk Administration).
• Experience with other Atlassian products like Loom, Trello, Jira Product Discovery.
• Basic understanding of scripting languages (e.g., Groovy, Python) for advanced Atlassian customizations (e.g., ScriptRunner for Jira).
  
  
  

How You Will Be Successful

• Envision the Future
• Communicate Honestly and Broadly
• Seek Technology and Business “First”
• Embrace Diversity and Take Risks
  
  
  

What We Offer

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) with matching contributions
• Paid Time Off
• Employee Discounts
• Free training on all Altair products
  
  
  

Why Work With Us

Altair is a global technology company that provides software and cloud solutions in the area of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.

Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com

Ready to go? #ONLYFORWARD

At our core we are explorers; adventures; pioneers. We are the brains behind some of the world’s most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer’s toughest challenges.

Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair’s history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.