What are the responsibilities and job description for the Technical Analyst position at ALTA IT Services, LLC?
Technical Analyst
Location: REMOTE
Pay Rate: Negotiable, Open to W2 and C2C options
Position Type: Multiyear Contract
Location: REMOTE
Pay Rate: Negotiable, Open to W2 and C2C options
Position Type: Multiyear Contract
- Join a leading financial services organization as a Technical Analyst specializing in ForgeRock Identity and Access Management (IAM), playing a critical role in translating business requirements into robust technical solutions that underpin secure, scalable identity workflows.
- Collaborate with business stakeholders to gather and document systems requirements, including use cases and process flows within ForgeRock IAM (e.g., OpenAM, OpenIDM, OpenDJ)
- Conduct database schema analysis: assess, document, and optimize directory and relational schemas used in IAM integrations (LDAP, SQL-based directories).
- Define and design attribute mappings between business data sources (e.g., HR, KYC systems) and ForgeRock identity attributes, ensuring consistency across workflows and systems.
- Elicit and document data requirements, specifying required fields, constraints, transformation logic, and security controls.
- Map and model IAM process flows, including provisioning, authentication, and self-service workflows, ensuring alignment between business needs and technical implementation.
- Integrate payment-type systems (e.g., Zelle, ACH, PayPal) with IAM workflows for identity verification and onboarding, ensuring secure and compliant data handling.
- Support cross-functional collaboration across IAM engineering, DevOps, security, and business units to refine technical designs and ensure delivery to enterprise standards.
- Create clear technical documentation—architecture diagrams, requirement specs, mapping matrices, and runbooks—for stakeholders and support teams
- Participate in testing scenarios, troubleshooting sessions, and quality assurance to validate data flows, mappings, and system behavior.
- Ensure compliance with financial industry security standards and best practices.
Required- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience).
- Experience in a technical analysis role within IAM or related systems environment.
- Solid experience with ForgeRock IAM components (OpenAM, OpenIDM, OpenDJ) and directory services
- Strong skills in database schema analysis, entity-attribute modeling, and data mapping.
- Demonstrated experience mapping and modeling technical process flows.
- Knowledge of payment systems integration, especially Zelle, ACH, and PayPal—including data flows and identity considerations.
- Familiarity with IAM protocols like SAML, OAuth2, OpenID Connect, and federated authentication.
- Proficiency in documentation tools and techniques to produce clear and actionable technical artifacts.
- Excellent communication and collaboration skills, working across technical and business stakeholders.
Desired, not required- Exposure to IAM integration in financial services, including security and compliance context.
- Experience with scripting languages (Groovy, JavaScript, Python) to support data transformations or automation tasks
- Understanding of DevOps pipelines (CI/CD, Docker, Kubernetes) and cloud platforms (AWS, Azure).
- Experience with enterprise documentation tools and traceability matrices.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Ref: #850-Rockville (ALTA IT)
- Exposure to IAM integration in financial services, including security and compliance context.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience).
