What are the responsibilities and job description for the OpenText LRE (Loadrunner Enterprise) Tools Engineer position at ALTA IT Services, LLC?
OpenText LRE (Loadrunner Enterprise) Tools Engineer
100% Remote
US Citizenship is Required per government contract
Must be able to obtain Public Trust clearance
Description:
Tools team member to support multiple tools within account working as a ‘Subject Matter Expert’ (SME). The position requires the ability to manage and troubleshoot as well as plan and implement releases/patches/upgrades. The tool SME updates documentation, manages (create/update/close/resolve) change/incident tickets. SME follows ITSM processes for tasks to complete installs and validations.
Tools include:
• OpenText Loadrunner Enterprise.
• Splunk UF (agents only).
• IBM License Metric Tool.
• Installation of other agents utilizing automation jobs.
Qualifications/Responsibilities:
Skills needed to support the role include:
• Attention to detail.
• System administration experience for Windows, Solaris and RHEL OS
• Scripting (.bat and .sh)
• Knowledge of java and perl a plus
• Strong investigation and troubleshooting skills
• Must be a self-starter and work with limited direction
• Professional communication skills both written and verbal
• Experience with automation tools and updating/creating/running jobs
• Knowledge of OpenText, Splunk and IBM tools a plus
• AWS Certification and knowledge of tools a plus
• College degree or 5-10 years of technical experience
• Proficient with MS Office: Word, Excel, Outlook, PowerPoint
• Must be a U.S. Citizen
#M2
Ref: #850-Rockville (ALTA IT)
100% Remote
US Citizenship is Required per government contract
Must be able to obtain Public Trust clearance
Description:
Tools team member to support multiple tools within account working as a ‘Subject Matter Expert’ (SME). The position requires the ability to manage and troubleshoot as well as plan and implement releases/patches/upgrades. The tool SME updates documentation, manages (create/update/close/resolve) change/incident tickets. SME follows ITSM processes for tasks to complete installs and validations.
Tools include:
• OpenText Loadrunner Enterprise.
• Splunk UF (agents only).
• IBM License Metric Tool.
• Installation of other agents utilizing automation jobs.
Qualifications/Responsibilities:
Skills needed to support the role include:
• Attention to detail.
• System administration experience for Windows, Solaris and RHEL OS
• Scripting (.bat and .sh)
• Knowledge of java and perl a plus
• Strong investigation and troubleshooting skills
• Must be a self-starter and work with limited direction
• Professional communication skills both written and verbal
• Experience with automation tools and updating/creating/running jobs
• Knowledge of OpenText, Splunk and IBM tools a plus
• AWS Certification and knowledge of tools a plus
• College degree or 5-10 years of technical experience
• Proficient with MS Office: Word, Excel, Outlook, PowerPoint
• Must be a U.S. Citizen
#M2
Ref: #850-Rockville (ALTA IT)